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Experts - Analyzing Customer Data

Advice and opinions, by and for marketers

Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how? In this series Neil Mason and Jason Burby provide keen insight and sound advice.

Three Ways to Improve Your Voice-of-the-Customer Program

Investing in tools to better understand your customers is only the first step.

Making Web Analytics More Analytical

Web analytics providers, digital marketers, and market researchers should work to shore up these three areas to help improve online marketing's effectiveness.

Digital Marketing Analytics Over the Decade

Are online marketers data rich but analytically poor?

Your Web Analytics Checklist

How well is your Web analytics system configured and how good is your data quality? A seven-point checklist.

Data-Driven Marketing

What data driven marketing is, and how to go about it.
Analyzing Customer Data Archive More Analyzing Customer Data Stories

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Senior Account Executive
Marin Software San Francisco, United States

Director of Sales
Marin Software San Francisco, United States

Sr. Account Executive
Internet Broadcasting New York, United States

Online Marketing Manager
Modern Postcard Carlsbad, United States

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