| E-Mail Newsletter and Promotion Opinions and Practices by Moms (%) | |||
|---|---|---|---|
| E-Mail Checking Patterns for Moms | |||
| All Moms | At-Home Moms | Working Moms | |
| Same amount all week | 42.5 | 54.0 | 26.0 |
| More frequently during the week | 53.4 | 42.6 | 70.0 |
| More frequently on weekends | 4.1 | 3.4 | 4.4 |
| E-Mail Checking Frequency | |||
| Less than once a day | 23.0 | ||
| Once a day | 20.0 | ||
| Twice a day or more frequently | 57.0 | ||
| E-Mail Volume Management | |||
| Manually delete and move messages to folders | 79.6 | ||
| Installed anti-spam software | 57.6 | ||
| Actively use my e-mail application's rule-based filters | 45.2 | ||
| I do nothing | 3.5 | ||
| Another user manages my e-mail | 2.4 | ||
| Other | 1.2 | ||
| Note: Multiple responses allowed. | |||
| Newsletter Sign-Up Practices | |||
| Subscribe only if my e-mail address is requested as part of the purchase or registration process | 39.3 | ||
| Ignore all offers to subscribe to informational or promotional e-mails | 24.5 | ||
| Look to determine if the site offers e-mail newsletters or promotional e-mails to which I can subscribe | 21.8 | ||
| Use a different e-mail account for newsletters or promotions that I have to register for in order to continue accessing the site | 14.4 | ||
| Opt-In Subscription Practices | |||
| Varies based on the perceived value of the e-mail | 59.0 | ||
| Always uncheck the prechecked subscription box | 30.6 | ||
| Leave the box checked | 8.1 | ||
| Don't know/don't notice this type of box | 2.3 | ||
| Reasons for Newsletter and Promotion Sign-Up | |||
| To receive coupons or special discounts | 86.6 | ||
| To find out what is on sale | 69.0 | ||
| To learn about new products | 42.0 | ||
| To receive information relevant to me | 41.0 | ||
| To receive information on events | 26.0 | ||
| To learn about the company | 6.3 | ||
| Note: Multiple responses allowed. | |||
| Subject Lines Moms Listen To | |||
| Discount price | 72.5 | ||
| Free shipping offer | 60.1 | ||
| Mention of specific product of current interest | 37.4 | ||
| Mention of specific brand | 26.9 | ||
| Time-based deadline/Limited offer | 21.4 | ||
| When my name is included | 4.3 | ||
| When a member of my family's name is included | 3.3 | ||
| Note: Multiple responses allowed. | |||
| Product Information Moms Listen To | |||
| Displaying price | 62.7 | ||
| Photo of product | 61.7 | ||
| Delivery information | 43.7 | ||
| Brand name | 42.4 | ||
| Displaying dollar savings | 36.1 | ||
| Brief description of product | 36.1 | ||
| Displaying percentage savings | 24.3 | ||
| Number of items/days left in sale | 14.9 | ||
| Ratings and testimonials | 13.0 | ||
| Note: Multiple responses allowed. | |||
| Source: lucid marketing and EmailLabs, 2005 | |||