Analyzing Customer Data

Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how?

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Analytics Bingo

Oct 9, 2012 - If you love data then you're going to need to keep learning more tools so that you don't get left behind. Comments

Heavy Mettle: Social Data Carries Its Weight in Gold

gold-coins Oct 3, 2012 - The three new areas that brand marketers can look to for key decisions regarding media, customer interest clusters, and customer behavior. Comments

Is Data-Focused Media Buying Here to Stay?

strategybox Sep 26, 2012 - An interview with Ryan Jetton, co-founder of Utility Digital, about best business practices, ad targeting, and media buying. Comments

Is There Platform Fatigue in the Ad Tech Ecosystem?

Sep 12, 2012 - How are marketers dealing with the sheer amount of available data and options there are in the ad technology marketplace? We ask James Curran, co-founder of ad technology integration company AdStaq. Comments

Using Data Intelligence to Drive Social Commerce

Sep 5, 2012 - Social offers brands access to a real-time focus group of their customer’s interests, actions, and behaviors. The information is all there for marketers to interpret and extract value. Comments

How Click Fraud Is Like a Cockroach

cockroach Aug 29, 2012 - Following these three basic guidelines and keeping an eye on a few key customer data points and campaign statistics will go a long way in helping discover and minimize click fraud. Comments

Olympics Comedown

usainbolt Aug 23, 2012 - Some great data analysis ideas we can take away from the London Olympics. Comments

The Social Integration Is On (and Intelligence Follows)

Aug 1, 2012 - How the new Facebook Exchange will exponentially increase the amount of customer data generated from all digital advertising. Comments

The Data Olympics

Jul 25, 2012 - What uses of data will athletes, broadcasters, and sponsors come up with during the London Olympics? Comments

Are Digital Marketers Drowning in Data?

Jul 18, 2012 - A consumer data discussion with Kirby Winfield, SVP of corporate development at comScore, Inc. Comments

Marketing Lessons From Queen Elizabeth II's 60-Year Reign

Jun 28, 2012 - How a great voice-of-the-customer program drives the queen's strategy, communications, and branding. Comments

Forget Do Not Track, I Want Targeted Ads and So Do You

Jun 20, 2012 - Consumers want ads that speak to them, and that are of interest, relevant, and useful to them. Comments

Are You a Web Technologist or a Web Analyst?

May 30, 2012 - If you are an analyst don't forget the three P's: power user, privacy, and predictive. Comments

3 Ways to Know When You Are Data Obese

May 23, 2012 - Too many media planners are just blindly applying data layers on top of each other without actually analyzing the ROI of the different layers. Comments

Dashboards, Infographics, and Visualizations - Best Practices

May 2, 2012 - When using tools to visualize CRM, sales, website, and other data, are you more like Leonardo da Vinci or Leonardo the Turtle? Comments

The Marriage Between Customer Data, Media Planning, and Media Buying

Apr 25, 2012 - Ask questions, conduct research, and critically analyze the answers you're given. Comments

Facebook's IPO: Asking the Right Questions

Apr 17, 2012 - On Wall Street, each Facebook customer is worth $6.25. On Madison Avenue, that number is very different. Comments

4 Learnings From Monday Blues and Customer Satisfaction

Apr 4, 2012 - Sometimes it's fun to dig into data to find trends that wow people. Comments

Is Behavioral Targeting the Best for Customers?

Mar 28, 2012 - You owe it to your client to know how behavioral targeting will affect cost structure, goal metrics, interaction with potential customers, and the health of the brand. Comments

What Is 'Big Data'?

Mar 21, 2012 - Is it the latest in a series of technology fads or does it hold great potential for analytics? Comments

Grow Your Revenue Faster: How to Efficiently Engage More Buyers

Mar 14, 2012 - Five steps to maximizing revenue growth today. Comments

ClickZ Academy e-Learning

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ClickZ Academy's e-Learning course on Web Analytics helps you decipher the data you collect and meet business objectives. From KPI Analysis to Measuring Social Media, the 4 modules of this online certifcation are designed to be taken at your own pace. ClickZ Academy gives you access to the best and brightest marketing minds – without having to leave your computer or tablet screen.

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