Social

Best practices in social marketing, social commerce, and community management.

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How to Build Community Loyalty: 3 Tactics

Dec 28, 2012 - Developing strong community relations is a lot like training for a marathon. Both require consistent workouts over time. Comments

10 Things That Can Destroy an Email Marketing Program

bad-email Dec 27, 2012 - Keep an eye out for consumers' top concerns that can force them off your list. Comments

Your Social Media Marketing Plan in 5 Easy Steps

social-media-plan Dec 26, 2012 - This solid, measurable plan (along with a commitment to developing consistent and valuable content) will help you drive online brand awareness, customer engagement, and audience growth. Comments

How to Measure Social Media - and Show Results to the C-Suite

social-branding Dec 19, 2012 - Steps for drawing a circle of value linking back to the most crucial business metric: the bottom line. Comments

14 Social Media ROI Metrics You Can Use Right Now!

shutterstock-75838231 Dec 18, 2012 - The new social metrics include social connections like Facebook likes, Facebook engagement rates, social chatter, and Twitter retweet rates. Comments

How Sophisticated Are Your Digital Campaigns?

royal Dec 13, 2012 - Five simple measures of success for calculating the ROI on your digital campaign. Comments

Build Your Social Chops: How to Get Smart in 2013

social-media-passion-asia Dec 12, 2012 - Social collaboration is the best path for building up your social media skills, so by meeting and connecting with other social media professionals you'll be doing yourself a favor. Comments

6 Tips for Effective Social Merchandising

shutterstock-114861769 Dec 11, 2012 - Brands with large social audiences have quickly learned how to best craft strategies and programs to drive engagement for specific products. Comments

Corporate Social Media Marketing Strategy Checklist for 2013

checkbox Dec 7, 2012 - With the holidays approaching, taking stock of what you've done in social media marketing in 2012 and what business results those activities have driven will help you launch a successful social media marketing strategy for 2013. Comments

10 Relationship-First Mobile Marketing Best Practices

textingsms Dec 6, 2012 - How do you build a relationship and community around SMS? Comments

Driving Results Throughout the Marketing Funnel

marketing-funnel Dec 5, 2012 - A social media strategy that attracts prospects and over time brings them through the funnel is the best way to deliver long-term ROI. Comments

Holiday Wish List: What Digital Marketers Want

holiday-marketing-wishlist Nov 29, 2012 - As marketers, we all hold the same needs and wants to be able to communicate with consumers. Comments

Digital Influencers: Your No. 1 Brand Promoters

clickz-behavior-chart Nov 28, 2012 - Advocates are crucial for any brand to be successful in the digital space, and engaging with this set of social cheerleaders in some way is key for any brand to be successful. Part two in a series. Comments

'Tis the Season to Be Shopping

networkshopping Nov 27, 2012 - And the social networks are clearly in the game. Comments

5 Steps to Building an Active Social Media Community

community Nov 26, 2012 - It takes time to build solid relationships that will help you manage a community. You must make sure your content is both reliable and valuable. Comments

Social Media Marketing at 200 MPH

race-car Nov 21, 2012 - Follow Formula 1's formula for how to set up a social event: put the basics in place and simultaneously ensure customer delight at every touchpoint. Comments

The Real Value of Facebook Isn't Your Likes or Fans

facebook-like Nov 20, 2012 - Eight ways you can use your current customers to generate awareness with their friends. Comments

What Measurement Tools Are Best for Your Brand

community-influence-pyramid Nov 16, 2012 - A Community Influence Pyramid that will help you select the tool that's best for your particular situation. Comments

The 7 Biggest Mistakes in Social Media Marketing (and How to Avoid Them)

7-biggest-misakes-in-social-media-marketing Nov 14, 2012 - Not having a plan or forgetting to optimize your content could spell disaster for your social media marketing. Comments

2013: The Year of Social Merchandising

social-branding Nov 13, 2012 - How brands are using the evolutionary line of social media to social marketing to social merchandising to influence their customers. Comments

Google Changes and Customer Engagement

largenewgooglelogofinalflat-a Nov 7, 2012 - Customer engagement is truly the only tangible factor to determining social media marketing success. Comments

ClickZ Academy e-Learning

Become a Social Media Marketing Expert!
ClickZ Academy's e-Learning course on Social Media Marketing teaches marketers how to use the social channel and associated tools to connect with their customers and grow their businesses. This online certification consists of 11 modules, each designed to be taken at your own pace. ClickZ Academy gives you access to the best and brightest marketing minds – without leaving your computer or tablet screen.

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