2014 Trends: Building Integrated Campaigns and Customer Experiences [Video]

Editor’s Note: We caught up with Carl at his office in Singapore, where he gives his views on the trends that will shape the year.

Watch the video below as he shares what it takes to build truly integrated campaigns as well as how the latest mobile payment technologies will define the customer journey to create optimal experiences.

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Overhead view of a row of four business people interviewing a young male applicant.