Creating, Contributing Content Catching On
Audience

Creating, Contributing Content Catching On

20y Robyn Greenspan

Creating, Contributing Content Catching On

Roughly 53 million Americans have used the Internet as a form of self-expression by uploading pictures, posting to newsgroups, building Web sites, and...

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Callers Hanging Up on Wireline Phones
Audience

Callers Hanging Up on Wireline Phones

20y Robyn Greenspan

Callers Hanging Up on Wireline Phones

Driven by pricing and convenience, a growing number of consumers are substituting wireless for wired as their primary phone service and residential lo...

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E-commerce Penetration on the Rise
Audience

E-commerce Penetration on the Rise

20y Robyn Greenspan

E-commerce Penetration on the Rise

Online shopping captured nearly 2 percent of retail sales during the last quarter of 2003, ringing up more than $17 billion. Read More...

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Online Agencies Lead for Vacation Packages
Marketing

Online Agencies Lead for Vacation Packages

20y Robyn Greenspan

Online Agencies Lead for Vacation Packages

Vacation-planning surfers revealed that the Internet figures prominently into their decision-making, with some opting for ready-made travel packages. ...

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The Digital Dirt Road Divide
Audience

The Digital Dirt Road Divide

20y Robyn Greenspan

The Digital Dirt Road Divide

Internet penetration among U.S. rural residents has risen, but the community still lags behind its suburban and urban counterparts. Read More...

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E-tailers Earn High Satisfaction Scores
Audience

E-tailers Earn High Satisfaction Scores

20y Robyn Greenspan

E-tailers Earn High Satisfaction Scores

Retailers topped the customer satisfaction index when measured against their online brokerage, auction, and travel counterparts. Read More...

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DBS Satisfaction Hits the Roof
Audience

DBS Satisfaction Hits the Roof

20y Robyn Greenspan

DBS Satisfaction Hits the Roof

Satellite TV watchers are happier with their service than cable subscribers, but high satisfaction rates do little to impact new installations. Read M...

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Love Around the Web
Audience

Love Around the Web

20y Robyn Greenspan

Love Around the Web

Hearts and flowers are big dollars and cents, as online romantics generate record-breaking revenues for Valentine's Day. Read More...

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Perceptions of Trust
Audience

Perceptions of Trust

20y Robyn Greenspan

Perceptions of Trust

Research reveals that a distinct gap exists between U.S. businesses and consumers regarding issues of privacy, trust, and how personal data is handled...

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Girl Gamers Grow Up
Audience

Girl Gamers Grow Up

20y Robyn Greenspan

Girl Gamers Grow Up

Females over 40 spend more time online playing games than other measured groups, often staying up late at night with word and puzzle challenges. Read ...

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Teen Girls Rule as Music Influencers, Spenders
Audience

Teen Girls Rule as Music Influencers, Spenders

20y Robyn Greenspan

Teen Girls Rule as Music Influencers, Spenders

Girls beat boys when it comes to online music-related activities, such as reading about artists, gathering concert information, listening to song samp...

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E-Marketing Efforts Leave Room for Improvement
Ad Industry Metrics

E-Marketing Efforts Leave Room for Improvement

20y Robyn Greenspan

E-Marketing Efforts Leave Room for Improvement

Marketers expect to hone their digital skills during 2004, with beefed-up budgets and strategic improvements. Read More...

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Biz Apps Spur PC Upgrade
Audience

Biz Apps Spur PC Upgrade

20y Robyn Greenspan

Biz Apps Spur PC Upgrade

Many deskswill sport enhanced new computers as demanding applications and corporate replacement cycles force upgrades. Read More...

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The Deadly Duo: Spam and Viruses, January 2004
Data insights

The Deadly Duo: Spam and Viruses, January 2004

20y Robyn Greenspan

The Deadly Duo: Spam and Viruses, January 2004

E-mail inboxes groaned under the 60 percent spam volume, along with the most financially destructive worm the Internet has known. Read More...

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The Deadly Duo: Spam and Viruses, January 2004
Email

The Deadly Duo: Spam and Viruses, January 2004

20y Robyn Greenspan

The Deadly Duo: Spam and Viruses, January 2004

E-mail inboxes groaned under the 60 percent spam volume, along with the most financially destructive worm the Internet has known. Read More...

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Merchants Need Some Timely Improvements
Audience

Merchants Need Some Timely Improvements

20y Robyn Greenspan

Merchants Need Some Timely Improvements

Customers were able to complete their transactions more quickly during the 2003 holiday season than the year prior, but merchants lingered over e-mail...

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Internet High On Travel Destinations
Marketing

Internet High On Travel Destinations

20y Robyn Greenspan

Internet High On Travel Destinations

More than 42 million Americans made their travel arrangements online in 2003, with 10 million booking a spontaneous trip based on an e-mail promotion....

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Small Biz Gets Up To Speed
Marketing

Small Biz Gets Up To Speed

20y Robyn Greenspan

Small Biz Gets Up To Speed

Small organizations are abandoning their dial-up for DSL, and the market is expected to lead the surge in high-speed subscription lines. Read More...

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Tech Toys Draw Cheers, Tears
Audience

Tech Toys Draw Cheers, Tears

20y Robyn Greenspan

Tech Toys Draw Cheers, Tears

New technology can intimidate and frustrate, yet Americans find that their electronics are indispensable tools that simplify life. Read More...

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Digital Radio Pumps Up The Shipment Volume
Audience

Digital Radio Pumps Up The Shipment Volume

20y Robyn Greenspan

Digital Radio Pumps Up The Shipment Volume

Propelled by premium content offerings and data services, the worldwide digital radio market is poised for strong growth. Read More...

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Net No Threat To Newspapers
Audience

Net No Threat To Newspapers

20y Robyn Greenspan

Net No Threat To Newspapers

Newspaper Web sites act as an extension of their print counterparts, building readership and connecting with hard-to-reach market segments. Read More...

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UK Celebrates With Text
Data insights

UK Celebrates With Text

20y Robyn Greenspan

UK Celebrates With Text

Holidays and sporting events are top texting days in the UK. Read More...

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Voters Caught Up in Political Net
Ad Industry Metrics

Voters Caught Up in Political Net

20y Robyn Greenspan

Voters Caught Up in Political Net

More than one-third of Americans have gathered political information online, chipping away at traditional media's dominance for regularly educating ci...

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Voters Caught Up in Political Net
Media

Voters Caught Up in Political Net

20y Robyn Greenspan

Voters Caught Up in Political Net

More than one-third of Americans have gathered political information online, chipping away at traditional media's dominance for regularly educating ci...

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PDA Penetration Flattens
Audience

PDA Penetration Flattens

20y Robyn Greenspan

PDA Penetration Flattens

Research finds that limited function units must evolve into multifunctional devices to survive. Read More...

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To Tell The Truth
Audience

To Tell The Truth

20y Robyn Greenspan

To Tell The Truth

Even though employees agree they are prepared to hear it, less than half believe they actually get credible information from their companies. Read Mor...

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The Deadly Duo: Spam and Viruses, December 2003
Data insights

The Deadly Duo: Spam and Viruses, December 2003

20y Robyn Greenspan

The Deadly Duo: Spam and Viruses, December 2003

High growth rates and record-breakers are usually celebrated, but not when it comes to spam and viruses. The spam volume rose from 42 percent of e-mai...

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