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How to measure your customer service via email and social media

Analytics How to measure your customer service via email and social media

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The digital download: Yahoo axes various content channels and more

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Why buy buttons haven’t taken off...yet

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Ads of the week: Valentine’s Day edition

Campaigns Ads of the week: Valentine’s Day edition

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Social and mobile payments boom for Chinese Lunar New Year

Ecommerce Social and mobile payments boom for Chinese Lunar New Year

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The digital download: Instagram ups video ads to 60 secs, Twitter customizes emojis

Media The digital download: Instagram ups video ads to 60 secs, Twitter customizes emojis

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Digital people on the move: Google's search head retires

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Happy birthday to ya: a look back on 12 years of Facebook

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A short guide to assessing the ROI of your content marketing

Content Marketing A short guide to assessing the ROI of your content marketing

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How well do agencies really understand programmatic?

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The digital download: Facebook's ad revenue up, while Twitter's management down

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Personal branding lessons from four C-level executives

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Six of our favorite data visualization tools

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Amazon, Alibaba and Rakuten: who is winning the global ecommerce game?

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The digital download: YouTube ads go real-time, while Facebook woos publishers

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An absolute beginner's guide to setting up Google Analytics for your website

Analytics An absolute beginner's guide to setting up Google Analytics for your website

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The digital download: Periscope in your Tweets and apps in your Uber

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Why e-commerce brands need native apps

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20 mobile commerce terms you may not know, but probably should

Mobile 20 mobile commerce terms you may not know, but probably should

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Eight free social media management tools that are easy to use

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How retailers can use video for their e-commerce sites

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Tweets of the week: #CES2016 and #Twitter10K take over

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Why W Hotels is dying a social death on Facebook and Twitter

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Why in-app ads may be the future of mobile advertising

Mobile Why in-app ads may be the future of mobile advertising

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