Case study: How conversational AI tech Interactions helps Kiwi.com manage travel disruptions

Case Study Case study: How conversational AI tech Interactions helps Kiwi.com manage travel disruptions

2y Jacqueline Dooley

Case study: How conversational AI tech Interaction...

Travel search engine Kiwi.com uses an intelligent voice assistant (IVA) from Interactions, a conversational AI tool, to handle 40% of inbound English-...

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To Airbnb and beyond: Digital transformation in hotels & hospitality

Ecommerce To Airbnb and beyond: Digital transformation in hotels & hospitality

4y Chris Camps

To Airbnb and beyond: Digital transformation in ho...

Travel and tourism is one of the world’s largest industries. Global international tourism is currently valued at over 1.2 trillion USD. 1.24bn people ...

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Big data in the travel industry: How can travel companies do more to collect and use customer data?

Analytics Big data in the travel industry: How can travel companies do more to collect and use customer data?

4y Clark Boyd

Big data in the travel industry: How can travel co...

Big data brings endless opportunities for the travel industry, but this ever-changing field also brings with it many challenges. With customers creati...

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The next generation of digitized airlines: Three brands on transformation in travel

Digital Transformation The next generation of digitized airlines: Three brands on transformation in travel

4y Chris Camps

The next generation of digitized airlines: Three b...

ClickZ were at the annual Aviation Festival last week, hearing about how the travel & aviation industries are handling digital disruption. Day 2 k...

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How are chatbots changing the conversation between marketers and consumers in air travel?

Chatbots How are chatbots changing the conversation between marketers and consumers in air travel?

4y Rebecca Sentance

How are chatbots changing the conversation between...

Chatbots. Since the surge of hype surrounding this AI-based technology in 2016, there have been untold amounts of speculation about its potential: for...

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How the rise of gatekeepers is disrupting the travel industry - and what to do about it

Strategy How the rise of gatekeepers is disrupting the travel industry - and what to do about it

4y Rebecca Sentance

How the rise of gatekeepers is disrupting the trav...

The way in which consumers access the online world is changing and fragmenting. Social media, digital assistants, chatbots and more are making it quic...

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