Content for Fun and Nonprofit
Nonprofits online: Raise money for your cause and earn donors' trust.
Nonprofits online: Raise money for your cause and earn donors' trust.
Working for a nonprofit organization is challenging, but the rewards are plentiful. While other marketing communications professionals fuss about how to spin the story of a downturn in the stock price, nonprofit communicators can talk about the ways their organizations benefit those in need. Be honest. Which would you rather write about: a shareholders’ meeting or a once-troubled young woman holding the diploma no one thought she’d ever earn? Hmm. Not really a hard decision.
The problem is “nonprofit” often means non-Web-site savvy, and when it comes to developing effective content and e-strategies, mind share can be extremely now. Of course there are amazing exceptions. Since September 11, 2001, the American Red Cross’s Web initiatives have raised over $67 million online, especially in conjunction with Web partners such as Amazon.com, AOL, and Yahoo
Many nonprofits still have woeful donor pages. A fascinating little site for the South Carolina Railroad Museum provides only an address and phone number for making a gift. Now, I don’t mean to pick on smaller organizations, but this particular organization could transform into “the little Web site that could” in no time. An interactive donor mechanism could do the trick.
Kathy Bushkin, chief communications officer and senior vice president of AOL, places nonprofits about three years behind e-commerce. In other words, many of these organizations are still pondering whether their sites should be interactive, how much traffic it will create, and if repeat visitors will result.
Having spent the start of my career writing heart-wrenching fundraising copy for the back of donor envelopes, e-philanthropy sounds like a no-brainer. When compared to direct mail, a donor needs to take fewer steps, and those steps are made easier and cheaper. For example, the biggest steps — writing a check, sealing an envelope, and the nearly impossible feat of finding a stamp — are all but eliminated. There’s no more sitting in front of the TV or radio, hoping they’ll rattle off the address for sending donations one more time.
If you’re a nonprofit, getting decent site content isn’t difficult. Here are some tips:
Don’t be surprised if your e-philanthropy efforts take time. But with the right content and strategies, results will become apparent. And, if you’re lucky enough to work for a nonprofit, you’ll continue to enjoy that extra benefit — the personal satisfaction that comes from using your talents for an organization that clearly makes a difference.