Double Opt-Out

I was a bit surprised this morning to get a newsletter I unsubscribed from recently. Then I scrolled to the end to view the unsubscribe information and read: “To unsubscribe please send an e-mail to xxx_unsub@news.xxx.com. If you have tried to unsubscribe and are still receiving the email, please reply to this message with ‘unsubscribe’ in the subject line.” Is this standard for the publication, or was there a problem? I guess I have to wait and see if attempt number two to unsubscribe will be successful.

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