How to Dial A Human

In what may be the best online CRM initiative ever, Intuit has a real value-add on its QuickBase site: Find-A-Human.

It’s a cut-to-the-chase list of the phone numbers of major telcos, financial institutions, freight companies, insurers, government institutions — the list goes on and on.

Best of all, the easy-to-read chart provides instructions for bypassing automatic phone menu purgatory and getting through to a human being at each company.

Now that’s customer service!

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