In what may be the best online CRM initiative ever, Intuit has a real value-add on its QuickBase site: Find-A-Human.
It’s a cut-to-the-chase list of the phone numbers of major telcos, financial institutions, freight companies, insurers, government institutions — the list goes on and on.
Best of all, the easy-to-read chart provides instructions for bypassing automatic phone menu purgatory and getting through to a human being at each company.
Now that’s customer service!
Businesses near ‘PokeStops’ are enjoying a huge surge in footfall due to the popularity of Pokémon Go, according to our first major ... read more
A new organization, The Coalition for Better Ads, has been launched to “leverage consumer insights and cross-industry expertise to develop and implement ... read more