Innovation Isn't a Clean Sport
A few basic best practices for navigating these emerging platforms
A few basic best practices for navigating these emerging platforms
“Innovation is not a clean sport.”
Or so I read recently in a “Wired” article about an entrepreneur trying to find a way to recycle plastic grocery bags by turning them into hip messenger bags. It involved feeding bags into a crazy homegrown machine designed to melt the bags and form a piece of fabric.
As I read, I was envisioning a couple of guys in some back alley huddled around a boiling cauldron of sorts, slowly feeding bags into a gurgling mixture, all the while stirring it with a giant stick. I began to see similarities to my current role.
We deal with interactive video, mobile, gaming, virtual worlds, digital signage, and the like. This stuff is messy. It’s frustrating. It’s ugly, devoid of standards, and rife with pitfalls. In many cases, the audiences you wind up reaching just aren’t all that big yet. But it’s also incredibly rewarding. We must all be willing to jump in and get dirty. This requires a shift in the way we (and our clients) evaluate media and, more broadly, risk.
The platforms we’re testing today already provide mechanisms to develop deeper conversations and relationships with consumers. That, in and of itself, makes this stuff worth the effort. But there’s a bigger issue. Real changes in consumer behavior, enabled by technology, are creating mass chaos in the media universe. As the new world continues to evolve, it’s critical to begin experimenting now. So much of this stuff requires entirely new machinery and strategic approaches; those who sit back and wait will find it difficult in a few years to simultaneously test and learn how to leverage it all, then build the machinery. They’ll fall behind. You can’t get the best product out of your machine while you’re still learning how to build said machine.
It’s like buying a home theater storage unit from Ikea the day of the big game and putting all your expensive gear in there before it’s fully assembled. Those pictograms don’t provide a lot of guidance, but the gang is coming over to watch the game so you’ve got to run with it. Danger, Will Robinson! Suddenly, you’re putting a lot more money at risk than simply the cost of the storage unit. Those thousands of dollars you’ve invested in the gear are also hanging in the balance.
Similarly, those who push off testing and experimenting around emerging media platforms risk much more than the relatively small dollars required to test today. But how do you get started in a smart way?
Here are a few basic best practices for navigating these emerging platforms:
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