African Americans are OK with the ad-for-free content exchange, according to a new study. Among other things, the “African-American Consumers: Still Vital, Still Growing 2012 Report” from Nielsen showed how Blacks with connected mobile devices feel about various digital ad elements such as video and location targeting.
The report suggested advertisers “promote new technology and lifestyle products to African-American Millenials and Generation Y consumers” in part because they “tend to be early adopters and pop culture influencers.”
According to the report, the rate of smartphone ownership among Blacks rose from 33 percent to over 54 percent in the last year. Sixty-two percent of Blacks who owned connected mobile devices said they are “OK” with ads that enable them to access free content. The study was conducted in the fourth quarter of 2011.
Indeed, mobile devices appear to be important to Blacks when it comes to shopping and comparing prices. The study showed 68 percent researched shopping information via their phones on a search engine and 64 percent checked out a retailer’s app or mobile site.
In addition, 61 percent read product reviews, 57 percent searched for price comparisons, and 38 percent looked for a coupon to download on their mobile devices.
Of those studied with connected mobile devices, 43 percent said they were more apt to look at ads if they feature an interesting video, while 37 percent said ads that provide custom information based on their location are “more useful.”
Nielsen stressed the African-American market’s youth-dominated appeal. Blacks are 14 percent younger than the American population in total, and 54 percent of them are under age 35.
The research firm also highlighted the high use of Twitter among Blacks, who are 30 percent more likely to visit Twitter using mobile devices than the average consumer.
When used effectively, chatbots can deliver timely, quick support to influence buying decisions, field customer service questions, and maximize target marketing via analytics. Let’s take a deeper look at how you can effectively bring chatbots into your digital marketing strategy.
In the past 18 months, Desigual, the flamboyant and colorful Spanish fashion/retail brand, has seen mobile become the dominant platform for both web traffic and email opens, and become a major influence on offline sales.
Ecommerce is constantly evolving. While bringing your checkout experience up to date is important, your strategy must also be ready to adapt to changing customer expectations. So how can retailers prepare their checkouts for the future?
While digital platforms and their advertisers grapple with digital video challenges, one savvy retailer found a way to capitalize on what would become the second most live-viewed channel in YouTube's history.