Online Ads: A Source of Further Learning for Consumers
Consumers might not click through to an ad, but they often respond to the impression through subsequent site visits and visits to the brick-and-mortar store.
Consumers might not click through to an ad, but they often respond to the impression through subsequent site visits and visits to the brick-and-mortar store.
Online advertising ROI (define) could be off if it doesn’t take into account subsequent Web site visits or in-store visits. That’s according to Doubleclick‘s fourth annual “Touchpoints” study.
More consumers (8 percent) see online ads as a source of further learning than product discovery (4 percent). Consumers do respond to online advertising, though not necessarily at the time of the impression. Sixty-one percent navigate to a site some time after viewing an ad, while only 30 percent click on the ad to get more information at the time of viewing. Sixty-seven percent report going to a store location to learn more about a particular product. The study warns marketers to include those activities in metrics for calculating ROI.
“It is something real, it is something trackable, and it is something that with a control group can be observed,” said Rick Bruner, research director at DoubleClick.
Emerging media can play a role in consumer interest. Online video is viewed by 43 percent of survey respondents, and the same number send text messages and use cell phones. Thirty-eight percent view online video on portable players. In terms of video advertising, 43 percent of respondents watch movie trailers in online ads “all the time,” “frequently,” or “sometimes.” Only 9 percent play with interactive Web ads.
“There is room for new content online and flexibility in a new pricing model, to me suggests there is a lot of room for growth for dollars in video,” said Brunner. “Plus all that money coming from TV advertising looking to find a new home.”
Some verticals respond to Web advertising more effectively than others. The Web is the most influential factor for decision-making in the travel category, in which air travel, hotels, and rental cars show positive purchase behavior from Web advertising. TV plays a stronger role, however, in promoting movie ticket sales. And service-oriented verticals such as investments and telecommunications respond more positively to word of mouth.
DoubleClick’s “Touchpoints IV” study, conducted in July, is based on a survey of 6,121 adults over 18. Respondents, all Internet users, were solicited from an opt-in panel of online research participants.
More about:
Lucy helps organizations leverage knowledge for in... View Tech Talk
TVSquared is the global leader in cross-platform T... View Tech Talk
Grata is a B2B search engine for discovering small... View Tech Talk
Streaming has become a staple of US media-viewing ... Download Now
Data is the lifeblood of so many companies today. ... Download Now
This report documents the findings of a Fireside c... Download Now
Customers decide fast, influenced by only 2.5 touc... Download Now
Streaming has become a staple of US media-viewing habits. Streaming video, however, still comes with a variety of pesky frustrations that viewers are ...
View resourceData is the lifeblood of so many companies today. You need more of it, all of which at higher quality, and all the meanwhile being compliant with data...
View resourceThis report documents the findings of a Fireside chat held by ClickZ in the first quarter of 2022. It provides expert insight on how companies can ret...
View resourceCustomers decide fast, influenced by only 2.5 touchpoints – globally! Make sure your brand shines in those critical moments. Read More...
View resourceWhile building brand awareness is the primary goal, how can B2B marketers choose the best ad platforms to surface ads and maximize investment? Read Mo...
View articleBrand awareness and branded content ads increase as a percentage of total ads. Direct response ads are shrinking, but still make up 51.6% of the total...
View articleWhile investment in display advertising is still widespread, there has been a shift in the way in which traditional display advertising is used by mar...
View articleSocial media, as an advertising channel, is relatively young compared to mainstays of the online advertising world like display and search marketing. ...
View articleFacebook advertising has come a long way in the past few years, and it provides a highly profitable way for brands either to engage an existing audien...
View articleWhat does the future of paid search and paid social advertising look like? Last Wednesday, ClickZ sought to answer that question, holding its first Di...
View articleThey're arguably the most annoying video ad formats in existence, but soon they'll be a thing of the past, at least on YouTube. Read More...
View articleLast week, PageFair released its 2017 Adblock Report, and the news was not good for publishers and advertisers. Read More...
View article