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1w Jacqueline Dooley
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2w Kamaljeet Kalsi
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3w Umesh Sachdev
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How Natural Language Processing (NLP) is helping call centers get smart

AI How Natural Language Processing (NLP) is helping call centers get smart

3w Sam O'Brien
AI-based conversational analysis reveals that sales teams are holding steady in spite of COVID-19

AI AI-based conversational analysis reveals that sales teams are holding steady in spite of COVID-19

1m Jacqueline Dooley
14 ecommerce platform features that retailers can leverage to improve sales

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1m Jacqueline Dooley
Breaking the monopoly: How to beat the Amazon effect with WordPress

Digital Marketing Breaking the monopoly: How to beat the Amazon effect with WordPress

3m Yasmine Dehimi
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3m Jacqueline Dooley
4 ways a CPQ platform reduces sales team burnout

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3m Kevin Jackson
Six principles for a world-class PIM strategy

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3m Dietmar Rietsch
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4m Yulia Ryzhikh
Nine brands innovating customer-centric retailing today

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4m Nikole Wintermeier
Nine marketing automation strategies to win the war for ecommerce

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5m Himanshu Rauthan
Linio teams with Dynamic Yield to make marketplace magic with personalization

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5m Mahir Prasad
How to leverage push notifications to drive post-holiday sales

Digital Transformation How to leverage push notifications to drive post-holiday sales

5m Shrikant R Kale
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6m Mahir Prasad
The Scotch Malt Whisky Society grows customer lifetime value with personalization via Monetate

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6m Mahir Prasad
Seismic acquires Percolate, unifies "two essential pillars" of martech stack

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7m Kimberly Collins
How to use buyer intent data for better sales and marketing alignment

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7m Emily Alford
How customer behavior is helping Hyundai change the buying experience

Digital Transformation How customer behavior is helping Hyundai change the buying experience

9m Jacqueline Dooley
Only 1 in 5 organizations effectively personalize content at-scale

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9m Charlie Braithwaite
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9m Kimberly Collins
Customer experience via the contact center: Q&A with Calabrio CMO Rebecca Martin

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9m Kimberly Collins
Only 8% of stores use live chat correctly, new report says

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9m Kimberly Collins
Ecommerce CX: How much does free shipping influence cart abandonment?

Ecommerce & Sales Ecommerce CX: How much does free shipping influence cart abandonment?

10m Jacqueline Dooley
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10m Emily Alford
The growth of Amazon Advertising and how it’s linked to Prime Day 2019

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10m Tereza Litsa