2019 Predictions for Customer Data Management

For many large organisations, years of rapid, disruptive innovation have led to unweildy technology stacks that are siloed, lopsided and hard to manage. No matter the business model, companies today share a common goal: to build lasting trust and brand loyalty with customers whilst protecting their businesses in age of cautious consumers, technological disruption and evolving regulatory requirements.

Download this report to uncover seven predictions that will be considered vital for any organisation wanting to thrive and survive the current digital marketplace.

The report will also explore:

• Consumer privacy
• Artificial intelligence
• Data Integration
• Customer Data Platforms