ResourcesNPS Benchmark Study 2018

NPS Benchmark Study 2018

The NPS Benchmark Report shows how brands across industries, use cases, and company sizes view NPS as a metric to evolve their business.

Today, a new standard of empowerment has been set by organizations using customer insights to grow revenue and retain more customers.

In this report you’ll discover:

  • What companies with advanced NPS programs are more than twice as likely to achieve.
  • How companies with an NPS of 60 or greater have grown over the last 12 months.
  • What happens when companies do not take action on customer feedback.
  • And why you need to be thinking about advanced NPS programs now.

Fill in the form below to download your complimentary copy of the report.