More NewsSome Transactional Assembly Required

Some Transactional Assembly Required

Ordering your Arild sofa and Ramvik coffee table living room furniture online from Ikea this week? Well you can order it, but the site won't be able to take your credit card number to complete the transaction

swed chair.jpgOrdering your Arild sofa and Ramvik coffee table living room furniture online from Ikea this week? Well you can order it, but the site won’t be able to take your credit card number to complete the transaction. An e-mail from the Swedish furniture conglomerate after an attempted order said a follow-up e-mail would ask for credit card information. To add even more insult to injury, hold times are running in excess of about 20 minutes to speak with customer service representative, who confirmed the transaction system has been down and the call center is being overrun by customer calls.

Related Articles

The future of retail: How IoT is transforming the retail industry

Digital Transformation The future of retail: How IoT is transforming the retail industry

5d Diana Maltseva, Senior Content Manager, Smartym Pro
GDPR: The role of technology in data compliance

Data & Analytics GDPR: The role of technology in data compliance

7m Clark Boyd
What companies can learn from the We-Vibe lawsuit about the Internet of Things

Legal & Regulatory What companies can learn from the We-Vibe lawsuit about the Internet of Things

1y Al Roberts
Has advertising arrived on Google Home?

Media Has advertising arrived on Google Home?

1y Al Roberts
Target is the top retail digital marketer, so why is it struggling?

Ecommerce Target is the top retail digital marketer, so why is it struggling?

1y Al Roberts
YouTube is "on pace to eclipse TV" thanks to savvy algorithm use

More News YouTube is "on pace to eclipse TV" thanks to savvy algorithm use

1y Al Roberts
YouTube is getting rid of 30-second unskippable pre-roll ads

Ad Industry Metrics YouTube is getting rid of 30-second unskippable pre-roll ads

1y Al Roberts
Is Twitter slowly dying?

More News Is Twitter slowly dying?

1y Al Roberts