May | Moving at the speed of flight: Kevin Krone, former CMO of Southwest Airlines
Digital Leaders

May | Moving at the speed of flight: Kevin Krone, former CMO of Southwest A...

7y Rebecca Sentance

May | Moving at the speed of flight: Kevin Krone, ...

Kevin Krone, ClickZ’s Featured Digital Leader for May, talks about his 25-year rise through the ranks of Southwest Airlines: from intern to the compan...

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The best (and worst) ways airlines use Twitter for customer service
Social

The best (and worst) ways airlines use Twitter for customer service

8y Tereza Litsa

The best (and worst) ways airlines use Twitter for...

There is an increasing number of people heading to social media to contact an airline brand, either to ask a question, make a complaint, or simply to ...

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