Q&A Citizens Bank: ​Multisensory marketing that connects brand and community
Content & Experience

Q&A Citizens Bank: ​Multisensory marketing that connects brand and communit...

2y Kamaljeet Kalsi

Q&A Citizens Bank: ​Multisensory marketing that co...

Citizens Financial Group’s CXO, Beth Johnson on designing human-first experiences, storytelling, and navigating compliance Read More...

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How brand experience is changing the company-agency relationship
Brand experience

How brand experience is changing the company-agency relationship

2y Todd Irwin

How brand experience is changing the company-agenc...

For business leaders, the importance of a consistent and engaging brand experience represents the best opportunity to penetrate and control vital mark...

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How Epicor transformed into a human-first Masterbrand
Case Study

How Epicor transformed into a human-first Masterbrand

2y Kamaljeet Kalsi

How Epicor transformed into a human-first Masterbr...

A rebrand that enriched the technology brand's customer life cycle and created a culture shift Read More...

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Trust exercise: how marketers can inspire trust in their brands
Digital Leaders

Trust exercise: how marketers can inspire trust in their brands

3y Margaret Molloy

Trust exercise: how marketers can inspire trust in...

Earn the trust of new followers and maintain the trust of loyal followers with marketing experiences that are rooted in your brand’s mission and value...

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Consumers expect high EQ from brands, especially for purchases >$100
Ecommerce

Consumers expect high EQ from brands, especially for purchases >$100

5y Emily Alford

Consumers expect high EQ from brands, especially f...

Brand EQ means recognizing a buyer’s emotional state and communicating accordingly. The more consumers plan to spend, the more they expect that experi...

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Forrester says "Go beyond ‘mobile-first’ to ‘the mobile remote control’ for experiences"
Mobile

Forrester says "Go beyond ‘mobile-first’ to ‘the mobile remote control’ for...

5y Barry Levine

Forrester says "Go beyond ‘mobile-first’ to ‘the m...

A "mobile-first design mantra blinds CMOs to the whole picture,” because mobile is much more than just another channel like web, radio, or email, says...

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