Nestlé USA drives consumer engagement with cookie coach, AI bot ‘Ruth’

AI & Automation Nestlé USA drives consumer engagement with cookie coach, AI bot ‘Ruth’

3w Kamaljeet Kalsi

Nestlé USA drives consumer engagement with cookie ...

How a non-cookie-cutter strategy optimized CX and won the brand a historic average session length Read More...

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How Humanscale pivoted from in-office to the WFH furniture market

Case Study How Humanscale pivoted from in-office to the WFH furniture market

5m Jacqueline Dooley

How Humanscale pivoted from in-office to the WFH f...

The pandemic threatened the core of Humanscale’s business model. Here’s how they used DAM technology to target an entirely new market in just two week...

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How Ad Council raised $407M in donated media for their COVID-19 campaign

Case Study How Ad Council raised $407M in donated media for their COVID-19 campaign

6m Jacqueline Dooley

How Ad Council raised $407M in donated media for t...

Agile research technology helped Ad Council adjust their mask messaging in real-time, reach 70% of Americans, and raise over $400 million in donated m...

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How conversational analytics helped StarKist grow their tuna pouch category by 75 percent

Case Study How conversational analytics helped StarKist grow their tuna pouch category by 75 percent

7m Jacqueline Dooley

How conversational analytics helped StarKist grow ...

StarKist is successfully using conversational analytics platform Netbase Quid to measure consumer sentiment and discover opportunities for product inn...

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Fuze on setting a strong foundation for its ABM journey

Case Study Fuze on setting a strong foundation for its ABM journey

9m Emily Ketchum

Fuze on setting a strong foundation for its ABM jo...

Commit to pilot programs and data before getting your ABM program off the ground. Read More...

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Kazoo implement 6Sense’s account engagement platform to drive engagement and results

Case Study Kazoo implement 6Sense’s account engagement platform to drive engagement and results

9m Mahir Prasad

Kazoo implement 6Sense’s account engagement platfo...

A detailed look at how 6Sense helped Kazoo expanded its fit model to include many more predictive attributes including firmographics, intent, technolo...

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How Coursedog is navigating an ABM journey

Case Study How Coursedog is navigating an ABM journey

10m Jimmy Montchal

How Coursedog is navigating an ABM journey

All-in-one curriculum and scheduling platform utilized ABM to provide a better customer journey. Read More...

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How Miracle-Ear used conversational AI to reach customers during a pandemic

AI & Automation How Miracle-Ear used conversational AI to reach customers during a pandemic

11m Jacqueline Dooley

How Miracle-Ear used conversational AI to reach cu...

Nobody can plan for a year like 2020, but having the right foundational systems in place made all the difference for Amplifon, parent company of Mirac...

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How amika uses an AI platform to drive online sales and build trust

AI & Automation How amika uses an AI platform to drive online sales and build trust

1y Lucie Loubet

How amika uses an AI platform to drive online sale...

How Automat Technologies' AI chatbots helped DTC hair care brand amika, increase its website revenue by 30 percent. Read More...

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athenahealth operationalizes customer feedback to drive clinical and financial results

AI & Automation athenahealth operationalizes customer feedback to drive clinical and financial results

1y Mahir Prasad

athenahealth operationalizes customer feedback to ...

Athenahealth used AI-powered text analytics software to tag and classify customer feedback, which enabled the company to drive timely product improvem...

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How Betches Quarantainment programming is helping Stella Artois reach millennial brides-to-be during lockdown

Case Study How Betches Quarantainment programming is helping Stella Artois reach millennial brides-to-be during lockdown

1y Jacqueline Dooley

How Betches Quarantainment programming is helping ...

Betches’s Co-Founder and Chief Creative Officer explains how their Quarantainment programming is helping beer maker Stella Artois reach millennial bri...

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How Cheetah Loyalty helped Donatos Pizza reach nearly a million sign ups in under two years

Case Study How Cheetah Loyalty helped Donatos Pizza reach nearly a million sign ups in under two years

1y Jacqueline Dooley

How Cheetah Loyalty helped Donatos Pizza reach nea...

Cheetah’s VP of Global Loyalty and Sales explains the Cheetah Loyalty platform and how they helped Donatos Pizza build and grow their loyalty program....

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ABM approach leads to 9 straight quarters of growth for Phononic

Case Study ABM approach leads to 9 straight quarters of growth for Phononic

1y Jacqueline Dooley

ABM approach leads to 9 straight quarters of growt...

Phononic’s Director of Growth Marketing and Demand Gen explains how an ABM approach using Terminus helped them achieve 9 consecutive quarters of growt...

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Adv.Cake leverages anti-cookie-stuffing technology to save Xiaomi $50,000 per month

Case Study Adv.Cake leverages anti-cookie-stuffing technology to save Xiaomi $50,000 per month

1y Sergey Belov

Adv.Cake leverages anti-cookie-stuffing technology...

Sergey Belov, CEO of Adv.Cake, showcases how they leveraged their cookie stuffing protection technology to save Xiaomi $50,000 per month. Read More...

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AI-based personalization provides 10%+ revenue uplift to this top retailer

Case Study AI-based personalization provides 10%+ revenue uplift to this top retailer

2y Jacqueline Dooley

AI-based personalization provides 10%+ revenue upl...

AI-based personalization platform provider ZineOne reveals how personalized in-the-moment engagement increased net revenue by over 10% for a top retai...

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How Citi Commercial Cards is using conversational AI to improve CX

AI & Automation How Citi Commercial Cards is using conversational AI to improve CX

2y Jacqueline Dooley

How Citi Commercial Cards is using conversational ...

We spoke with Citi’s Managing Director, Gonca Latif-Schmitt, to learn more about Citi Commercial Cards is using AI chatbot technology within the large...

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AR and 3D helps solve online-only grill retailer’s main challenge

AR & VR AR and 3D helps solve online-only grill retailer’s main challenge

2y Barry Levine

AR and 3D helps solve online-only grill retailer’s...

BBQGuys leverages Vertebrae's interactive 3D and AR commerce solutions to inspire consumer confidence and drive unprecedented engagement, sales, and s...

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Linio teams with Dynamic Yield to make marketplace magic with personalization

Case Study Linio teams with Dynamic Yield to make marketplace magic with personalization

2y Mahir Prasad

Linio teams with Dynamic Yield to make marketplace...

Popular marketplace in Latin America drove a 30% increase in conversions after optimizing the customer journey. Read More...

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Case study: How Omron used Bynder to improve leads by nearly 40%

Case Study Case study: How Omron used Bynder to improve leads by nearly 40%

2y Jacqueline Dooley

Case study: How Omron used Bynder to improve leads...

Case study into the work industrial manufacturer Omron did with digital asset management platform Bynder to improve their website experience. Read Mor...

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Case study: How conversational AI tech Interactions helps Kiwi.com manage travel disruptions

Case Study Case study: How conversational AI tech Interactions helps Kiwi.com manage travel disruptions

2y Jacqueline Dooley

Case study: How conversational AI tech Interaction...

Travel search engine Kiwi.com uses an intelligent voice assistant (IVA) from Interactions, a conversational AI tool, to handle 40% of inbound English-...

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FocusVision updates Decipher platform to automatically create surveys from Word docs

Case Study FocusVision updates Decipher platform to automatically create surveys from Word docs

2y Jacqueline Dooley

FocusVision updates Decipher platform to automatic...

FocusVision is out with new AI-enabled functionality to automatically generate surveys on their Decipher survey and research platform. Read More...

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Case study: How Goodwill uses AdTheorent to drive visits to stores

Case Study Case study: How Goodwill uses AdTheorent to drive visits to stores

2y Jacqueline Dooley

Case study: How Goodwill uses AdTheorent to drive ...

Goodwill has used AdTheorent for predictive mobile ads based on a cost per incremental visit (CPIV) pricing model, to deliver a 470% lift in visits. R...

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Case study: Cheetos + Genies Media Network celebrity avatar marketing campaign for Halloween

Case Study Case study: Cheetos + Genies Media Network celebrity avatar marketing campaign for Halloween

2y Jacqueline Dooley

Case study: Cheetos + Genies Media Network celebri...

Cheetos is working with avatar marketing company Genies for a creative Halloween campaign with various celebrities. Managing Director at Genies speaks...

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Case study: Why T-Mobile chooses Medallia for top-notch CX

Case Study Case study: Why T-Mobile chooses Medallia for top-notch CX

2y Jacqueline Dooley

Case study: Why T-Mobile chooses Medallia for top-...

In this case study, we hear from Senior Director of Frontline & Customer Experience at T-Mobile on the work they're doing with Medallia Experience Clo...

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Case study: How CenturyLink used Qualtrics XM to reduce customer churn

Case Study Case study: How CenturyLink used Qualtrics XM to reduce customer churn

2y Jacqueline Dooley

Case study: How CenturyLink used Qualtrics XM to r...

Case study into how the Qualtrics Experience Management Platform helped communications company CenturyLink improve customer experience and reduce chur...

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How S’well uses Curalate to drive sales with AI + user-generated content

Case Study How S’well uses Curalate to drive sales with AI + user-generated content

2y Jacqueline Dooley

How S’well uses Curalate to drive sales with AI + ...

S’well’s VP of Ecommerce and Digital Marketing shares why they've chosen to work with Curalate to promote user-generated content from their audience. ...

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How Lonely Planet used email to help launch its new homepage

Case Study How Lonely Planet used email to help launch its new homepage

4y Seb Neylan

How Lonely Planet used email to help launch its ne...

Earlier this year Lonely Planet launched a new home page, refreshing a website that had been around since the mid-90s. Seb Neylan, Director of Online ...

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