Conversational data shifting consumer privacy discussion

Data Conversational data shifting consumer privacy discussion

3y Jacqueline Dooley

Conversational data shifting consumer privacy disc...

Conversational interactions and asynchronous messaging can help solve data privacy issues arising from authenticated users using chatbots Read More...

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How AI is transforming coupon marketing campaigns?

Digital Marketing How AI is transforming coupon marketing campaigns?

3y Evelyn Johnson

How AI is transforming coupon marketing campaigns?

This article details how Artificial Intelligence (AI) is set to revolutionize a century old marketing tool. Read More...

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Top seven chatbot platforms and tools available

Chatbots Top seven chatbot platforms and tools available

4y Kamaljeet Kalsi

Top seven chatbot platforms and tools available

Only 38% of consumers want human interaction when engaging with a brand. We analyzed the top chatbot platforms to help you make an informed decision. ...

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Northgate improves customer engagement with new guidance technology

Emerging Technology Northgate improves customer engagement with new guidance technology

4y Mahir Prasad

Northgate improves customer engagement with new gu...

Van rental company Northgate employs Moxie's customer engagement technology to drive growth. Read More...

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Infographic: Chatbots vs IVAs (intelligent virtual assistants)

Ecommerce Infographic: Chatbots vs IVAs (intelligent virtual assistants)

4y Rashmi Vittal

Infographic: Chatbots vs IVAs (intelligent virtual...

A visual comparing key features of chatbots vs IVAs. While chatbots are rules-based and single-channel, IVAs deliver human-like, two-way conversations...

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The state of the chatbot market in 2019

Chatbots The state of the chatbot market in 2019

5y Jacqueline Dooley

The state of the chatbot market in 2019

The global chatbot market is expected to surpass $994 million by 2024, with a compound annual growth rate of 27%. An overview of the state of the chat...

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How chatbots can help answer customer questions

Chatbots How chatbots can help answer customer questions

5y Jeff Epstein

How chatbots can help answer customer questions

Companies are increasingly using chatbots to answer customer questions and improve CX. Pairing AI with human agents gives customers better, faster ans...

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In the age of AI, do consumers still care about privacy?

AI & Automation In the age of AI, do consumers still care about privacy?

6y Emily Alford

In the age of AI, do consumers still care about pr...

Artificial intelligence is arguably the most exciting concept in the MarTech industry. However, brands must be hypersensitive to concerns around both ...

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5 ways AI will change how IT uses chatbots

AI & Automation 5 ways AI will change how IT uses chatbots

6y Andy Pearl

5 ways AI will change how IT uses chatbots

Artificial Intelligence technology helps to improve enterprise workflows and IT practices. Today, chatbot and linguistic engineers have created algori...

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Chatbot market size is set to exceed USD 1.34 billion by 2024

Chatbots Chatbot market size is set to exceed USD 1.34 billion by 2024

6y Rahul Pise

Chatbot market size is set to exceed USD 1.34 bill...

The global chatbot market is predicted to reach a 31% CARG, but why? Weather it's an American company like eBay, or a Russian company like Endurance, ...

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How 4 travel brands are using AI for a better experience

AI & Automation How 4 travel brands are using AI for a better experience

6y Mike O'Brien

How 4 travel brands are using AI for a better expe...

When you think of AI transforming businesses, travel probably isn't the first industry to come to mind. Still, brands like Delta, JetBlue, Kayak and t...

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Facebook launches analytics for Messenger chatbots

Facebook launches analytics for Messenger chatbots

7y Al Roberts

Facebook launches analytics for Messenger chatbots

Facebook is addressing one of the biggest missing pieces of its chatbot offering: analytics. Read More...

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