Anticipation and Satisfaction: 2 Important Pillars for 2015
Automation

Anticipation and Satisfaction: 2 Important Pillars for 2015

9y Ramon Ray

Anticipation and Satisfaction: 2 Important Pillars...

What if you could anticipate what your customers want and guarantee satisfaction without fail? Is this possible in the world of digital marketing? Rea...

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Combining Web Analytics Behaviors With CRM Data in the Sitecore Experience Platform
Analytics

Combining Web Analytics Behaviors With CRM Data in the Sitecore Experience ...

9y Mark Ryan

Combining Web Analytics Behaviors With CRM Data in...

A review of the Sitecore Experience Platform Analytics features and how marketers can best use it to their advantage when it comes to analyzing custom...

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10 Digital Marketing Predictions for 2015
Marketing

10 Digital Marketing Predictions for 2015

9y Michael Della Penna

10 Digital Marketing Predictions for 2015

In the coming year, mobile will continue to strengthen its hold on the industry, smart data will outshine big data, and real-time marketing will becom...

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How Should SaaS Companies Measure Lead Source ROI?
Automation

How Should SaaS Companies Measure Lead Source ROI?

9y Christian Nahas

How Should SaaS Companies Measure Lead Source ROI?

Marketing automation systems can allow companies to see the full picture of how their leads are translating into return on investment. Read More...

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32 Ways to Better Use CRM for the Holidays (and Any Day)
Automation

32 Ways to Better Use CRM for the Holidays (and Any Day)

9y Ramon Ray

32 Ways to Better Use CRM for the Holidays (and An...

In order to get the most out of your sales this holiday season and beyond, make sure to leverage your customer relationship management system in the b...

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5 Basic Marketing Tools You Need Before CRM
Marketing

5 Basic Marketing Tools You Need Before CRM

9y Ramon Ray

5 Basic Marketing Tools You Need Before CRM

Before you can even begin to think about implementing a CRM system, you need to make sure you have these five basic marketing tools down first. Read M...

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When It Comes to Data, Go Smart Before You Go Big
Asia

When It Comes to Data, Go Smart Before You Go Big

9y Rohit Kumar

When It Comes to Data, Go Smart Before You Go Big

There is a lot of hype around big data, but integrating a broader range of smart data sources can help achieve revenue goals in a more efficient way. ...

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How Deep Can Marketing Automation Go Into Your CRM?
Automation

How Deep Can Marketing Automation Go Into Your CRM?

9y Kevin Miller

How Deep Can Marketing Automation Go Into Your CRM...

A look at whether marketing automation systems should be integrated into many facets of an organization, and what that would look like. Read More...

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Founder of UGG Boots Shares Old-School Principles of CRM
Marketing

Founder of UGG Boots Shares Old-School Principles of CRM

10y Ramon Ray

Founder of UGG Boots Shares Old-School Principles ...

Although the UGG founder started his business before the dawn of CRM systems, marketers can learn a lot from the UGG success story. Read More...

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5 Entrepreneurs Told Me Why CRM Is So Darn Complicated
Automation

5 Entrepreneurs Told Me Why CRM Is So Darn Complicated

10y Ramon Ray

5 Entrepreneurs Told Me Why CRM Is So Darn Complic...

Although CRM systems can be extremely helpful in your marketing efforts, many marketers struggle to use them effectively. Read More...

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CRM Alone Will Not Help Your Sales Team Win
Automation

CRM Alone Will Not Help Your Sales Team Win

10y Kevin Miller

CRM Alone Will Not Help Your Sales Team Win

Customer relationship management systems are meant to manage the selling process, but marketing automation systems to manage the buying process are al...

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The Keys to the Cloud
Email

The Keys to the Cloud

10y Dave Hendricks

The Keys to the Cloud

Email marketing companies need to embrace the marketing cloud, or risk being left behind in the industry. Read More...

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Companies Don’t Have Relationships, People Do: The Power of Social Signals
Automation

Companies Don’t Have Relationships, People Do: The Power of Social Signals

10y Ramon Ray

Companies Don’t Have Relationships, People Do: The...

Marketers must remember that even though automation systems can be helpful, in the end it's the people in your company that form the real relationship...

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Single View of the Funnel vs. Single Funnel
Automation

Single View of the Funnel vs. Single Funnel

10y Christian Nahas

Single View of the Funnel vs. Single Funnel

There's a big difference between a single view of the sales funnel, where marketing and sales work closely but separately, and a single funnel, where ...

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Beyond Tweets: How Social and CRM Are Joining Forces
Automation

Beyond Tweets: How Social and CRM Are Joining Forces

10y Ramon Ray

Beyond Tweets: How Social and CRM Are Joining Forc...

By combining social media marketing with CRM, you can go from just attracting attention to actually making money. How can social and CRM work together...

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Enterprise Software Can Be "Sexy," Too - If You Know How to Frame It
Marketing

Enterprise Software Can Be "Sexy," Too - If You Know How to Frame It

10y Himanshu Sareen

Enterprise Software Can Be "Sexy," Too - If You Kn...

With the increasing focus on visual appeal in the technology sector, how can enterprise software marketers showcase their products in an intriguing wa...

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Twitter Updates Tailored Audiences for New Targeting Capabilities
Social

Twitter Updates Tailored Audiences for New Targeting Capabilities

10y Emily Alford

Twitter Updates Tailored Audiences for New Targeti...

Twitter has added a few new features to its tailored audiences tool, making it easier for advertisers to target mobile and find new customers. Read Mo...

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What Is an ESP?
Email

What Is an ESP?

10y Dave Hendricks

What Is an ESP?

Will the email marketing ecosystem go the way of the automobile industry and see further consolidation? Are email marketers ready for the era of the m...

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Why MailChimp Is Killing Auto-Responders: The Rise of CRM
Automation

Why MailChimp Is Killing Auto-Responders: The Rise of CRM

10y Ramon Ray

Why MailChimp Is Killing Auto-Responders: The Rise...

New features in MailChimp's services are making auto-responders things of the past. How? And what does this mean for digital marketers at small busine...

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Finding ROI in B2B Marketing Can Feel Like Pushing Water Uphill
Automation

Finding ROI in B2B Marketing Can Feel Like Pushing Water Uphill

10y Kevin Miller

Finding ROI in B2B Marketing Can Feel Like Pushing...

B2B marketers often have trouble finding campaign ROI because their marketing and sales departments aren't fully integrated and because their lead inf...

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Owned Data, Paid Success
Email

Owned Data, Paid Success

10y Dave Hendricks

Owned Data, Paid Success

Data-onboarding is poised to revolutionize the digital marketing space. But you must have the appropriate rights to use "your" data in third-party cha...

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Why Marketing Automation Makes Sense Now
Automation

Why Marketing Automation Makes Sense Now

10y Stephanie Miller

Why Marketing Automation Makes Sense Now

Marketing automation tools allow marketers to identify and target potential customers when they need it most, leading to higher engagement rates and u...

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When Will LinkedIn Launch a CRM Service? Should CRM Vendors Worry?
Automation

When Will LinkedIn Launch a CRM Service? Should CRM Vendors Worry?

10y Ramon Ray

When Will LinkedIn Launch a CRM Service? Should CR...

Is a customer relationship management system on the horizon for LinkedIn? If so, what would it look like, and how should other CRM vendors prepare to ...

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Kimpton Hotels Uses CRM to Confer Karma on Guests
Marketing

Kimpton Hotels Uses CRM to Confer Karma on Guests

10y Susan Kuchinskas

Kimpton Hotels Uses CRM to Confer Karma on Guests

Salesforce and ExactTarget Marketing Cloud form the basis of a loyalty program that aims to surprise guests with unexpected treats and rewards, all in...

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RelateIQ – Tinder for Sales Reps Looking to Hook Up?
Analytics

RelateIQ – Tinder for Sales Reps Looking to Hook Up?

10y Rand Schulman

RelateIQ – Tinder for Sales Reps Looking to Hook U...

Salesforces' recent acquisition of RelateIQ signals the start of a new wave of data science and sales convergence. How will other players in the indus...

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How One Pair of Shoes Can Drive Digital Publishing Success
Media

How One Pair of Shoes Can Drive Digital Publishing Success

10y Jeanniey Mullen

How One Pair of Shoes Can Drive Digital Publishing...

When you view a pair of shoes on a retailer's website, but don't purchase them right away, the shoes follow you around the Internet, showing up on nea...

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Microsoft and Salesforce Union: Does It Hurt Small Businesses?
Automation

Microsoft and Salesforce Union: Does It Hurt Small Businesses?

10y Ramon Ray

Microsoft and Salesforce Union: Does It Hurt Small...

While the partnership between Microsoft and Salesforce provides options for marketers, there are other offerings available that may be better suited f...

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