In-Car Wi-Fi Will Create Opportunities for Advertisers Down the Road
Automotive

In-Car Wi-Fi Will Create Opportunities for Advertisers Down the Road

10y Lisa Lacy

In-Car Wi-Fi Will Create Opportunities for Adverti...

A recent announcement from Chevrolet about built-in 4G LTE Wi-Fi furthers the availability of in-car functionality, which could bring opportunities fo...

View article
Privacy vs. Personalization - The Creepy Side of Small Business CRM
Automation

Privacy vs. Personalization - The Creepy Side of Small Business CRM

10y Ramon Ray

Privacy vs. Personalization - The Creepy Side of S...

There's a fine line between impressing your customers with what you remember about them and creeping them out with your extensive knowledge - here are...

View article
Starting With the Fundamentals - Why Small Marketing Has to Precede BIG Marketing
Marketing

Starting With the Fundamentals - Why Small Marketing Has to Precede BIG Mar...

10y Robin Neifield

Starting With the Fundamentals - Why Small Marketi...

Although it can seem like a good idea to go for big marketing tactics right away, you must make sure your small marketing is effective before you make...

View article
Get the latest analysis and reports delivered to your inbox daily
How an Auto Body Shop Uses CRM to Earn Customer Satisfaction
Automation

How an Auto Body Shop Uses CRM to Earn Customer Satisfaction

10y Ramon Ray

How an Auto Body Shop Uses CRM to Earn Customer Sa...

Using one small business as an example, it's easy to see how customer relationship management (CRM) tools, powered by marketing automation, can boost ...

View article
Utilizing BIME to Integrate and Visualize Web Analytics Data
Analytics

Utilizing BIME to Integrate and Visualize Web Analytics Data

10y Mark Ryan

Utilizing BIME to Integrate and Visualize Web Anal...

A review of the BIME Analytics software-as-a-service offering, which proves to be a very impressive platform for analysts. Read More...

View article
Instagram Direct Remains Uncharted Territory for Brands
Social

Instagram Direct Remains Uncharted Territory for Brands

10y Lisa Lacy

Instagram Direct Remains Uncharted Territory for B...

Buffalo Wild Wings is joining in on World Cup fever and using Instagram Direct to reward select fans. That makes it one of only a handful of brands to...

View article
Oracle Purchases LiveLOOK, Enhances Ad Agency/ Client Experience
Marketing

Oracle Purchases LiveLOOK, Enhances Ad Agency/ Client Experience

10y Yuyu Chen

Oracle Purchases LiveLOOK, Enhances Ad Agency/ Cli...

By acquiring co-browsing software maker LiveLOOK, Oracle will enable agencies to better engage with clients and solve problems more efficiently. Read ...

View article
The Power of Personalization in an Impersonal World
Automation

The Power of Personalization in an Impersonal World

10y Ramon Ray

The Power of Personalization in an Impersonal Worl...

If you take the time (and possibly money) to ensure that each of your communications is as personalized as possible, you will be setting yourself up f...

View article
Could the Microsoft-Salesforce Partnership Signal a Future Acquisition?
Analytics

Could the Microsoft-Salesforce Partnership Signal a Future Acquisition?

10y Lisa Lacy

Could the Microsoft-Salesforce Partnership Signal ...

The partnership features an integration that will be beneficial for end users and is clearly a win for Salesforce, but experts wonder what the deal me...

View article
What Role Can C-Levels Play in Marketing and Sales Alignment?
Automation

What Role Can C-Levels Play in Marketing and Sales Alignment?

10y Kevin Miller

What Role Can C-Levels Play in Marketing and Sales...

Chief executives want their companies to perform at optimum levels, from marketing through sales and client service. But figuring out how to best alig...

View article
The 1 Thing Smart Companies Do to Focus on Hot Leads
Automation

The 1 Thing Smart Companies Do to Focus on Hot Leads

10y Ramon Ray

The 1 Thing Smart Companies Do to Focus on Hot Lea...

Lead prioritization is extremely important in ensuring the success of a company's lead nurturing program. Read More...

View article
Opportunities for Brands to Use WeChat for Research
Asia

Opportunities for Brands to Use WeChat for Research

10y Chris Baker

Opportunities for Brands to Use WeChat for Researc...

Here are three ways to use Tencent's popular WeChat mobile messaging platform to win over loyal customers for your brand. Read More...

View article
It’s Time to In-Source Your Marketing Strategy by Taking Control of Your Data
Acquisition

It’s Time to In-Source Your Marketing Strategy by Taking Control of Your Da...

10y Nathan Richter

It’s Time to In-Source Your Marketing Strategy by ...

To ensure the success of your brand, you must find the data that's valuable to you, make sure you have access to it, and use it to build your strategy...

View article
How Personal Communication Works With Marketing Automation
Automation

How Personal Communication Works With Marketing Automation

10y Ramon Ray

How Personal Communication Works With Marketing Au...

Using marketing automation software doesn't mean you can't offer personalized customer service. In fact, the automation software can help you achieve ...

View article
Lancôme Gives Points for Social Media in New Loyalty Program
Marketing

Lancôme Gives Points for Social Media in New Loyalty Program

10y Susan Kuchinskas

Lancôme Gives Points for Social Media in New Loyal...

Lancôme Elite Rewards provides multichannel engagement and gives points for sharing on social media. Read More...

View article
How to Master the Art of Social Sales and an Interview With the CEO of Nimble.com
Social

How to Master the Art of Social Sales and an Interview With the CEO of Nimb...

10y Jasmine Sandler

How to Master the Art of Social Sales and an Inter...

Social selling requires mastery of not only social media marketing and engaging in these networks as a manager of your own social experience, but also...

View article
Marketers Struggling to Reinvent Themselves
Marketing

Marketers Struggling to Reinvent Themselves

10y Andy Betts

Marketers Struggling to Reinvent Themselves

While 40 percent of marketers want to reinvent themselves, only 14 percent actually know how, according to Adobe. If you're considering "reinvention,"...

View article
Use Niche Marketing to Build Big Profits with CRM
Automation

Use Niche Marketing to Build Big Profits with CRM

10y Ramon Ray

Use Niche Marketing to Build Big Profits with CRM

Sometimes in business it's smart to strive to be a "small giant" and spend your time finding a niche, smaller market and being the best at it - in fac...

View article
Show Your Subscribers Some Love
B2C Email Marketing

Show Your Subscribers Some Love

10y Jim Davidson

Show Your Subscribers Some Love

When the love is lost, saving the relationship with your subscriber can be tricky. However, there are several ways you can show your subscribers how m...

View article
The Power of Customer Engagement Is in Your Hands
Automation

The Power of Customer Engagement Is in Your Hands

10y Stephanie Miller

The Power of Customer Engagement Is in Your Hands

Engagement is not an event, it's a commitment - a nurturing process across channels. It's time that marketers become "engagement engineers" in order t...

View article
The Power of CRM for Solo Professionals, Consultants, and Experts
Automation

The Power of CRM for Solo Professionals, Consultants, and Experts

10y Ramon Ray

The Power of CRM for Solo Professionals, Consultan...

A detailed look at how a small business owner can acquire more customers, including tips on getting your name out there and resources to consult for b...

View article
Who Should Own My Data Management Platform?
Asia

Who Should Own My Data Management Platform?

10y Charlie Wang

Who Should Own My Data Management Platform?

Mapping out the pros and cons of data management platform (DMP) ownership - an ad tech dilemma for marketers in China. Read More...

View article
Why a Small Athletic Sportswear Company Doesn’t Want Customers
Automation

Why a Small Athletic Sportswear Company Doesn’t Want Customers

10y Ramon Ray

Why a Small Athletic Sportswear Company Doesn’t Wa...

Small business owners spend too much time trying to make a direct sale. What smart marketers do is focus on generating qualified leads and nurturing...

View article
CEM vs CRM: Which Platform Is Better?
Analytics

CEM vs CRM: Which Platform Is Better?

10y Ohad Hecht

CEM vs CRM: Which Platform Is Better?

Explaining the difference between customer engagement management (CEM) and customer relationship management (CRM) for marketers. Read More...

View article
Your Small Data Just Sucks
Analytics

Your Small Data Just Sucks

10y Rand Schulman

Your Small Data Just Sucks

As marketers struggle with all of the new tools, we need to review the most fundamental component of marketing, yet one of the most overlooked - quali...

View article
Learning From the Super Bowl and the NFL About CRM
Automation

Learning From the Super Bowl and the NFL About CRM

10y Ramon Ray

Learning From the Super Bowl and the NFL About CRM

How the NFL treats its team owners can give insight into how small businesses should tackle customer relationship management. Here are five tips. Read...

View article
Leading Question: How Will the Internet of Things Change Digital Marketing as We Know It?
Data insights

Leading Question: How Will the Internet of Things Change Digital Marketing ...

10y Melanie White

Leading Question: How Will the Internet of Things ...

How will the Internet of Things impact digital marketers over the forthcoming year and where will we see the biggest changes? ClickZ asked a number of...

View article