Three factors to consider when choosing a CFM platform

Analytics Three factors to consider when choosing a CFM platform

10m Andrew Park

Three factors to consider when choosing a CFM plat...

Andrew Park, VP of CX Strategy and Enablement at InMoment, shows how to choose a customer feedback management (CFM) platform. Read More...

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athenahealth operationalizes customer feedback to drive clinical and financial results

AI & Automation athenahealth operationalizes customer feedback to drive clinical and financial results

11m Mahir Prasad

athenahealth operationalizes customer feedback to ...

Athenahealth used AI-powered text analytics software to tag and classify customer feedback, which enabled the company to drive timely product improvem...

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How Greyhound used SurveyMonkey to increase their customer survey response rate by over 400%

Data & Analytics How Greyhound used SurveyMonkey to increase their customer survey response rate by over 400%

1y Jacqueline Dooley

How Greyhound used SurveyMonkey to increase their ...

Greyhound integrated SurveyMonkey Enterprise with their existing instance of Salesforce in less than a day, enabling them to tie specific customer iss...

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How technology can turn your customer feedback into action

Analytics How technology can turn your customer feedback into action

4y Chris Camps

How technology can turn your customer feedback int...

As a tool for understanding the customer experience, feedback should be integral to your marketing strategy, but making sure that feedback leads to or...

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