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How the 2018 World Cup explains the power of true customer loyalty

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For brands like REI, Indochino, and Swarovski, the future of retail stores goes past product

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How Deloitte Digital helped Chipotle revamp its reputation with a superior mobile customer experience

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ClickZ's Super Bowl LII winners, with a technology twist

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What does the modern marketer look like in a multichannel world?

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Are ecommerce customer retention strategies improving?

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A beginners guide to mobile payments, bitcoin, blockchain and robo-banking

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What makes an awesome mobile banking app?

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How Moleskine is building a loyal customer base in China one experience at a time

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Five reasons why you should invest in social customer service

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Three ways to create insights from consumers’ click histories

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2y Deren Baker
How do you measure and improve customer loyalty?

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