Taking your buyer experience from transactional to relationship-driven
Actionable analysis

Taking your buyer experience from transactional to relationship-driven

2y Alex Hunter

Taking your buyer experience from transactional to...

Five pointers for marketing leaders looking to shift their buyer experience from transactional to relationship-driven, and examine the importance of c...

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Forging customer connections through a strong brand voice
B2B

Forging customer connections through a strong brand voice

2y Michael Collins

Forging customer connections through a strong bran...

CFA Institute's CMO discusses four aspects needed to build credibility and win trust Read More...

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Key Insights: Leaders harness social media for digital transformation and customer service
Digital Leaders

Key Insights: Leaders harness social media for digital transformation and c...

4y Kamaljeet Kalsi

Key Insights: Leaders harness social media for dig...

Insights on how leaders are using social media strategies beyond communications, extending to customer service, sales, employee advocacy programs, and...

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Tech Talk with LoyaltyLion: How to find the best loyalty and retention strategies for your brand
Analyzing Customer Data

Tech Talk with LoyaltyLion: How to find the best loyalty and retention stra...

4y Bhavik Soni

Tech Talk with LoyaltyLion: How to find the best l...

Companies complain of their customer churn rate steadily increasing over time, which led to a serious reduction in customer retention. In our latest T...

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Roadmap to efficient field sales: Map My Customers closes $2.6mil series A
Analytics

Roadmap to efficient field sales: Map My Customers closes $2.6mil series A

5y Naomi Smith

Roadmap to efficient field sales: Map My Customers...

After closing an initial funding round, Map My Customers looks to make field sales more efficient with a mobile-friendly, visual CRM. Read More...

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Five simple (and effective) chatbot builders
Chatbots

Five simple (and effective) chatbot builders

5y Emily Alford

Five simple (and effective) chatbot builders

Many brands are using chatbots to answer common customer service-related questions, record customer preferences, and improve business branding. Read M...

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