Optimizing customer experience is critical to surviving in the age of digital Darwinism

Digital Transformation Optimizing customer experience is critical to surviving in the age of digital Darwinism

1m Jacqueline Dooley
"Digital-first" marketing helped companies outperform peers by >40% in 2018 business goals

Digital Marketing "Digital-first" marketing helped companies outperform peers by >40% in 2018 business goals

1m Jacqueline Dooley
What's holding companies back from delivering on customer experience? Q&A with Deloitte Digital's Experience leader Angel Vaccaro

Data & Analytics What's holding companies back from delivering on customer experience? Q&A with Deloitte Digital's Experience leader Angel Vaccaro

2m Kimberly Collins
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PepsiCo looks to drive more personalized experiences via new Foodservice Digital Lab

Digital Transformation PepsiCo looks to drive more personalized experiences via new Foodservice Digital Lab

2m Barry Levine
Digital transformation: Top challenges to success in 2019

Digital Transformation Digital transformation: Top challenges to success in 2019

2m Luke Richards
How messaging is transforming the way we do business

Digital Transformation How messaging is transforming the way we do business

2m Jacqueline Dooley
Kenshoo + Fospha breakfast: On Amazon, customer data, and ecommerce

Data & Analytics Kenshoo + Fospha breakfast: On Amazon, customer data, and ecommerce

3m Charlie Braithwaite
Adobe CMO Ann Lewnes: "Eight years ago, we moved 70% of our marketing budget to digital. People thought we were crazy."

Digital Marketing Adobe CMO Ann Lewnes: "Eight years ago, we moved 70% of our marketing budget to digital. People thought we were crazy."

3m Kimberly Collins
Microsoft CEO Satya Nadella: "Know where the world is going. You have to bet right, long before it's conventional"

Industry Developments Microsoft CEO Satya Nadella: "Know where the world is going. You have to bet right, long before it's conventional"

4m Kimberly Collins
Best Buy CEO Hubert Joly: "Ten years ago at Best Buy, we thought 'Amazon will kill us'"

Digital Transformation Best Buy CEO Hubert Joly: "Ten years ago at Best Buy, we thought 'Amazon will kill us'"

4m Kimberly Collins
Augmented analytics: What you need to know for 2019

Data & Analytics Augmented analytics: What you need to know for 2019

5m Naresh Agarwal
Five trends shaping digital transformation in 2019

Digital Transformation Five trends shaping digital transformation in 2019

5m Stacy Martinet
How brick & click retailers can win with personalization in 2019

Ecommerce How brick & click retailers can win with personalization in 2019

5m Rohan Ayyar
Survey: What digital skills training do brands need for employees

Digital Transformation Survey: What digital skills training do brands need for employees

5m Emily Alford
Digital transformation: What it is and why it matters in 2019

Digital Transformation Digital transformation: What it is and why it matters in 2019

6m Brandyn Morelli
Best of 2018: Digital transformation trends and case studies

Digital Transformation Best of 2018: Digital transformation trends and case studies

7m Kimberly Collins
Microsites could revolutionize your digital presence in 2019

Content Marketing Microsites could revolutionize your digital presence in 2019

7m Emily Alford
How legacy retail brands can evolve for today’s digital consumer

Digital Transformation How legacy retail brands can evolve for today’s digital consumer

8m Leah Eyler
Q&A with SAP on digital transformation and search

Digital Transformation Q&A with SAP on digital transformation and search

10m Kimberly Collins
Digital transformation: marketing moving beyond the department

Strategy & Leadership Digital transformation: marketing moving beyond the department

11m Anand Thaker
The enemy of progress and the brand studio dilemma: How Hasbro evolves alongside its customers

Retail The enemy of progress and the brand studio dilemma: How Hasbro evolves alongside its customers

1y Mike O'Brien
The future of retail: How IoT is transforming the retail industry

Digital Transformation The future of retail: How IoT is transforming the retail industry

1y Diana Maltseva
Mobile websites are pushing mobile-first customers to competitors by design

Strategy & Leadership Mobile websites are pushing mobile-first customers to competitors by design

1y Brian Solis
The new luxury landscape: How Tiffany & Co., Gucci and LVMH are embracing digital transformation

Retail The new luxury landscape: How Tiffany & Co., Gucci and LVMH are embracing digital transformation

1y Mike O'Brien
How 3 retailers are looking ahead in the wake of Toys ‘R’ Us

Strategy & Leadership How 3 retailers are looking ahead in the wake of Toys ‘R’ Us

1y Mike O'Brien
Change agents: The unsung heroes of digital transformation

Strategy & Leadership Change agents: The unsung heroes of digital transformation

2y Brian Solis
Chatbots, humanity and taking risks: ClickZ's most popular articles from April, May and June

Digital Transformation Chatbots, humanity and taking risks: ClickZ's most popular articles from April, May and June

2y Mike O'Brien
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