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AI Over-automating the customer experience could leave you customerless

2m Gregg Johnson
Has the retail apocalypse come for grocery brands?

Digital Transformation Has the retail apocalypse come for grocery brands?

2m Mike O'Brien
Technology enables brands to evolve their loyalty programs

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3m Mike O'Brien
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How Deloitte Digital helped Chipotle revamp its reputation with a superior mobile customer experience

Mobile How Deloitte Digital helped Chipotle revamp its reputation with a superior mobile customer experience

5m Mike O'Brien
Metrics to support 'your' digital monetization strategy

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7m Adam Singer
Real-time relevance and predicting purchases

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11m Mike O'Brien
Four supplemental marketing strategies for holiday ecommerce growth

Ecommerce Four supplemental marketing strategies for holiday ecommerce growth

2y Evan Magliocca
Brits want more from retailers' loyalty schemes: stats

Ecommerce Brits want more from retailers' loyalty schemes: stats

2y Graham Charlton
Why the bricks and mortar retail store is not dead yet

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2y Ohad Hecht
How do you measure and improve customer loyalty?

Ecommerce How do you measure and improve customer loyalty?

2y Graham Charlton
Five ways brands can prepare for a rebound in China's retail sector

Asia Five ways brands can prepare for a rebound in China's retail sector

2y Sophie Loras
How Coach and Moleskine use WeChat for ecommerce

Asia How Coach and Moleskine use WeChat for ecommerce

3y Sophie Loras
Why audience retention with mobile video is more important than ever

Mobile Why audience retention with mobile video is more important than ever

3y Frank Sinton
10 things to consider before changing your loyalty program

Strategies 10 things to consider before changing your loyalty program

3y Geoff Smith
Stop chasing shiny new tools, says Dunkin' Brands

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3y Emily Alford
Seth Godin: Nobody makes a purple cow by sticking with what's safe

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3y Mike O'Brien
What personalization means for the travel industry

Data-Driven Marketing What personalization means for the travel industry

3y Mike O'Brien
How The Container Store used data to build its loyalty program

Conference Coverage How The Container Store used data to build its loyalty program

3y Mike O'Brien
How to make the Chinese consumer feel like a VIP customer

Asia How to make the Chinese consumer feel like a VIP customer

3y Elisa Harca
The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew

Asia The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew

3y Sophie Loras
How to clobber your competition using these three P's

Strategies How to clobber your competition using these three P's

3y Michael Della Penna
Better visual marketing in eight easy steps

Marketing Better visual marketing in eight easy steps

3y Tessa Wegert
Three ways to grow your total customer community

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3y Dave Evans
Reviving sluggish sales with email personalization

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3y Guest Writer
Has Gen Z killed channel marketing or redefined it?

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3y Jeanniey Mullen
How will a boosted character tweet limit impact the future of Twitter?

Community Management How will a boosted character tweet limit impact the future of Twitter?

3y Jeanne Jennings
Data privacy: the clock is ticking for U.S. marketers

Analytics Data privacy: the clock is ticking for U.S. marketers

3y Pelin Thorogood
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