Overcoming CX shortfalls across digital channels with (and without!) AI
Actionable Analysis

Overcoming CX shortfalls across digital channels with (and without!) AI

2y Cyril Coste

Overcoming CX shortfalls across digital channels w...

Exclusive advice from global influencer and CXO leader, Cyril Coste on how to amp up your customer experience (CX) strategy and connect AI with digita...

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How Walgreens scaled its performance storytelling
B2C

How Walgreens scaled its performance storytelling

2y Kamaljeet Kalsi

How Walgreens scaled its performance storytelling

A transformation that bridged the gap between the business, customer, and in-house talent Read More...

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6 retail brands who are nailing the app game
Ecommerce

6 retail brands who are nailing the app game

6y Mike O'Brien

6 retail brands who are nailing the app game

Researching how retailers can improve their apps, everyone named a few examples of brands with exceptionally good apps. Amazon, Target and Sephora are...

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How can retailers improve their mobile app experience?
Ecommerce

How can retailers improve their mobile app experience?

6y Mike O'Brien

How can retailers improve their mobile app experie...

We spend the majority of our time on smartphones in-app, but our usage is concentrated on a select handful of apps. What do retailers have to do to en...

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Five ways fashion brands are using AI for personalization
AI & Automation

Five ways fashion brands are using AI for personalization

7y Clark Boyd

Five ways fashion brands are using AI for personal...

Some industries are set to benefit more than others from the ongoing artificial intelligence revolution, and fashion is a particularly likely candidat...

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The age of m-commerce: Why consumers love using mobile as a shopping tool
Ecommerce

The age of m-commerce: Why consumers love using mobile as a shopping tool

7y Isabelle Ohnemus

The age of m-commerce: Why consumers love using mo...

Mobile is taking the fashion retail industry by storm. Statistics taken from a 2016 Pew Research Center report show that just over one in ten American...

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What physical retail brands can learn from pure play e-tailers
Ecommerce

What physical retail brands can learn from pure play e-tailers

7y Isabelle Ohnemus

What physical retail brands can learn from pure pl...

Despite brick-and-mortar stores seeing a decline due to new customers’ shopping behaviors, physical retailers and ecommerce providers can benefit from...

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