American Apparel: driving customer centricity in an omnichannel world

Analytics American Apparel: driving customer centricity in an omnichannel world

2y Sophie Loras
How Moleskine is building a loyal customer base in China one experience at a time

Asia How Moleskine is building a loyal customer base in China one experience at a time

2y Sophie Loras
How KLM uses China's WeChat for customer service

Asia How KLM uses China's WeChat for customer service

3y Sophie Loras
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How to make the Chinese consumer feel like a VIP customer

Asia How to make the Chinese consumer feel like a VIP customer

3y Elisa Harca
Six stats of the week and what they mean for marketers in the Asia Pacific

Asia Six stats of the week and what they mean for marketers in the Asia Pacific

3y Sophie Loras
How China's 100 million tourists are reshaping marketing strategies

Asia How China's 100 million tourists are reshaping marketing strategies

3y Sophie Loras
Wearable technology takes center stage in stats of the week

Asia Wearable technology takes center stage in stats of the week

3y Sophie Loras
Three ways to grow your total customer community

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3y Dave Evans
Building brand advocates in a connected world

Community Management Building brand advocates in a connected world

3y Dave Evans
Why have QR codes taken off in China?

Asia Why have QR codes taken off in China?

3y Sophie Loras
Search and social media: a look at current trends in digital storytelling

Marketing Search and social media: a look at current trends in digital storytelling

3y Kevin Lee
Facebook Lead Ads opens up to all advertisers

Social Facebook Lead Ads opens up to all advertisers

3y Angie Pascale
Social Media Marketing Budgets and ROI: How to Plan for 2016

Social Social Media Marketing Budgets and ROI: How to Plan for 2016

3y Jasmine Sandler
Does Your Brand Need a Human in the Loop?

Marketing Does Your Brand Need a Human in the Loop?

3y Kevin Lee
How Snuggle Is Using a Brand Community to Engage Customers Like Never Before

Community Management How Snuggle Is Using a Brand Community to Engage Customers Like Never Before

3y Melanie White
What Does Meditation Have in Common With Digital Marketing?

Asia What Does Meditation Have in Common With Digital Marketing?

3y Mandeep Grover
Keeping Up With Social Media as Your B2B Marketing Organization Grows

Social Keeping Up With Social Media as Your B2B Marketing Organization Grows

4y Jasmine Sandler
Cellarmaster Wines Trials Virtual Pop-Up Store in Hong Kong Subway

Asia Cellarmaster Wines Trials Virtual Pop-Up Store in Hong Kong Subway

4y Sophie Loras
Is Facebook Set to Become the Google of Social Media?

Social Is Facebook Set to Become the Google of Social Media?

4y Emily Alford
The Marketing Cloud: Broken Promises or a Work in Progress?

Asia The Marketing Cloud: Broken Promises or a Work in Progress?

4y Ohad Hecht
O2O and Indonesia's E-Commerce Scene

Asia O2O and Indonesia's E-Commerce Scene

4y Safitri Sri
How Social Is Your Business, Anyway?

Social How Social Is Your Business, Anyway?

4y Michelle Killebrew
Companies Don’t Have Relationships, People Do: The Power of Social Signals

Marketing Companies Don’t Have Relationships, People Do: The Power of Social Signals

4y Ramon Ray
Beyond Tweets: How Social and CRM Are Joining Forces

Marketing Beyond Tweets: How Social and CRM Are Joining Forces

4y Ramon Ray
Owned Data, Paid Success

Email Owned Data, Paid Success

4y Dave Hendricks
When Will LinkedIn Launch a CRM Service? Should CRM Vendors Worry?

Marketing When Will LinkedIn Launch a CRM Service? Should CRM Vendors Worry?

4y Ramon Ray
Kimpton Hotels Uses CRM to Confer Karma on Guests

Marketing Kimpton Hotels Uses CRM to Confer Karma on Guests

4y Susan Kuchinskas