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social customer service
Key Insights: Leaders harness social media for digital transformation and customer service
Digital Leaders
Key Insights: Leaders harness social media for digital transformation and customer service
3m
Kamaljeet Kalsi
Meeker's Internet Trends Report: How social media affects customer support
Social
Meeker's Internet Trends Report: How social media affects customer support
4y
Tereza Litsa
Four ways brands can ensure they delight their customers on social media
Community Management
Four ways brands can ensure they delight their customers on social media
4y
Andrew Warren-Payne
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Five reasons why you should invest in social customer service
Community Management
Five reasons why you should invest in social customer service
5y
Rebecca Sentance
Preparing for the fourth stage of social customer connection
More News
Preparing for the fourth stage of social customer connection
5y
Dale Roberts
What makes Ben & Jerry's so good at social?
Social
What makes Ben & Jerry's so good at social?
5y
Mike O'Brien
Connect with experts to improve your customer support experience
Social Media
Connect with experts to improve your customer support experience
5y
Dave Evans
What Facebook Messenger's evolution means for advertisers
Social Media
What Facebook Messenger's evolution means for advertisers
5y
Morgan Swingle
The social customer service gap
More News
The social customer service gap
5y
Dale Roberts
How KLM uses China's WeChat for customer service
Asia
How KLM uses China's WeChat for customer service
5y
Sophie Loras
What is x-commerce and why should marketers care?
Asia
What is x-commerce and why should marketers care?
5y
Sophie Loras
The Digital Download: Apple gets current, Google and billboards get futuristic
More News
The Digital Download: Apple gets current, Google and billboards get futuristic
5y
Mike O'Brien
Powerball math, Facebook, and how to build a proper social support site
Community Management
Powerball math, Facebook, and how to build a proper social support site
5y
Dave Evans
Three ways to grow your total customer community
Analyzing Customer Data
Three ways to grow your total customer community
5y
Dave Evans
How three brands used Pinterest to win consumers and why you should too
Marketing
How three brands used Pinterest to win consumers and why you should too
5y
Tessa Wegert
How Facebook is focusing on SMBs in 2016
Social
How Facebook is focusing on SMBs in 2016
5y
Angie Pascale
Why W Hotels is dying a social death on Facebook and Twitter
Social
Why W Hotels is dying a social death on Facebook and Twitter
5y
Yuyu Chen
What does a good ecommerce returns process look like?
Insights
What does a good ecommerce returns process look like?
5y
Graham Charlton
What does the ideal shopping cart page look like?
Ecommerce
What does the ideal shopping cart page look like?
5y
Graham Charlton
Why marketing is your organisational glue
More News
Why marketing is your organisational glue
5y
Linus Gregoriadis
8 simple tips for social customer service best practice
Insights
8 simple tips for social customer service best practice
5y
Leighann Morris
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