Key Insights: Leaders harness social media for digital transformation and customer service

Digital Leaders Key Insights: Leaders harness social media for digital transformation and customer service

3m Kamaljeet Kalsi
Meeker's Internet Trends Report: How social media affects customer support

Social Meeker's Internet Trends Report: How social media affects customer support

4y Tereza Litsa
Four ways brands can ensure they delight their customers on social media

Community Management Four ways brands can ensure they delight their customers on social media

4y Andrew Warren-Payne
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Five reasons why you should invest in social customer service

Community Management Five reasons why you should invest in social customer service

5y Rebecca Sentance
Preparing for the fourth stage of social customer connection

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5y Dale Roberts
What makes Ben & Jerry's so good at social?

Social What makes Ben & Jerry's so good at social?

5y Mike O'Brien
Connect with experts to improve your customer support experience

Social Media Connect with experts to improve your customer support experience

5y Dave Evans
What Facebook Messenger's evolution means for advertisers

Social Media What Facebook Messenger's evolution means for advertisers

5y Morgan Swingle
The social customer service gap

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5y Dale Roberts
How KLM uses China's WeChat for customer service

Asia How KLM uses China's WeChat for customer service

5y Sophie Loras
What is x-commerce and why should marketers care?

Asia What is x-commerce and why should marketers care?

5y Sophie Loras
The Digital Download: Apple gets current, Google and billboards get futuristic

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5y Mike O'Brien
Powerball math, Facebook, and how to build a proper social support site

Community Management Powerball math, Facebook, and how to build a proper social support site

5y Dave Evans
Three ways to grow your total customer community

Analyzing Customer Data Three ways to grow your total customer community

5y Dave Evans
How three brands used Pinterest to win consumers and why you should too

Marketing How three brands used Pinterest to win consumers and why you should too

5y Tessa Wegert
How Facebook is focusing on SMBs in 2016

Social How Facebook is focusing on SMBs in 2016

5y Angie Pascale
Why W Hotels is dying a social death on Facebook and Twitter

Social Why W Hotels is dying a social death on Facebook and Twitter

5y Yuyu Chen
What does a good ecommerce returns process look like?

Insights What does a good ecommerce returns process look like?

5y Graham Charlton
What does the ideal shopping cart page look like?

Ecommerce What does the ideal shopping cart page look like?

5y Graham Charlton
Why marketing is your organisational glue

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5y Linus Gregoriadis
8 simple tips for social customer service best practice

Insights 8 simple tips for social customer service best practice

5y Leighann Morris