Sometimes I feel like a broken record when I discover a new insight or trend. It seems like no one wants to accept change is coming and, especially in e-mail, you have to keep evangelizing until some of the more forward thinking e-mail marketers give something a whirl and validate the thought. So here is my current rant: the future of digital reading will be driven by a touch experience. This means e-mails too.
I recently just completed some research with the Harrison Group on the impact of tablet-based technologies with consumers. It covers insights from consumers who have e-readers, like a kindle, and/or tablet based devices, like an iPad, as well as purchase intent. It’s a very interesting study for a bunch of reasons and you should check out the press release, which has tons of stats. But for e-mail marketers, this is the onset of a big change.
Essentially, this study indicates that the day of the device is here. Consumers love it for its convenience, and it is only a matter of time before we all have one. All of these new fangled devices are built to include intuitive usage – aka – touchscreen navigation. This means e-mails too.
For you as an e-mail marketer, it means you will need to rethink the design and navigation of your e-mails. Yes, those Johnson-box-like, above-the-fold calls to action can stay, but they better be big enough to enable someone to press them with a finger to click.
Better yet, you know all those beautiful images retailers put in e-mails? No need to worry about link placements anymore, people will be reaching out and touching the parts of your e-mail they love the best.
It’s here everyone, and you have 18 months or less to start testing. Anyone who is testing this already is encouraged to share your efforts in the comment section. Let’s start building some best practices on this!
The web doesn’t have a traffic problem, but it has a conversion problem.
Do you ever get the feeling that you’re being ignored? That despite your best efforts to ensure every email you write is a) highly relevant; b) succinct; and c) blurb-free, your message still gets overlooked?
As consumers, we live in a real-time world. We have the technology to access the information we need, when and where we want it, and the "when" is usually "now."
A new starter in Team SaleCycle recently asked me the following question… “Wouldn't they just come back anyway?”