Such is customer service in the new digital age of transparency that Random House is offering refunds on “A Million Little Pieces” to people who purchased direct from the publisher. (According to the Reuters report.) This after a TheSmokingGun.com report — and much discussion of it in countless blog entries and news stories — that casts serious doubt on the alleged memoir’s veracity. It’s a testament to lessons learned by Dell and Kryptonite Locks — when the word-of-mouth turns against you, respond, act, do something. Because stonewalling doesn’t work any more.
Header bidding is a programmatic technique that allows publishers to offer their inventory through multiple ad exchanges before they serve up ads from their ad server.
YouTube is said to be preparing new non-video features that will allow content creators to interact with their viewers through photos, text posts, links and polls.
Few digital terms are as dirty as clickbait. It's the scourge of the web, and Facebook recently announced a News Feed update aimed at reducing the prevalence of clickbait headlines on its service.
The website of National Public Radio (NPR), npr.org, receives upwards of 30 million unique visitors each month, but as of next Tuesday, ... read more