Latest research by CNNIC reveals by December 2011, China had over 480 million Internet users and over 300 million Weibo accounts were registered. The massive wave of Weibo communication has inevitably changed the way online content are being consumed. And the ways for brand marketers to get more actively engaged with their potential consumers are changing too.
“Weibo marketing” has essentially pushed brands from using conventional tools of online marketing; mainly display advertising to concentrate more on engagement models.
What does that mean? Lifestyle brands that win attention by projecting certain values will now benefit more from Weibo marketing.
Why? Because Weibo, like many other social media platforms, is all about projecting one’s image and proposition with witty words (within 140 characters) and interesting images or videos. As for the brands, it’s a perfect platform to take on consumers who can “share” the same lifestyle values.
We have also witnessed Weibo has provided luxury brands a nice platform to get online. In the past, most luxury brands were relatively reluctant in marketing digitally because the majority of Chinese Internet users were too young – we all agreed that the Internet boom was fused by teenagers who have spent hours in Internet cafes and on online games!
With Weibo getting highly popular amongst a more upscale user group (and more particularly for Sina Weibo that has sparked the use amongst celebrities from all walks of life), luxury brands are adopting Weibo as a priority, self-owned digital marketing platform.
So, after two years of extraordinary growth, what more to be done on Weibo marketing?
Looking into the coming year, Weibo marketing will be even more challenging, and yet more interesting for marketers:
1. Growth and Engagement
Like marketing on any other social media platform, to market on Weibo will require engaging content that are worth sharing. Localization is also key to bring the brand closer to your Mainland Chinese audience – you don’t have to master all the local dialects across China, but obviously writing in Mandarin and Simplified Chinese is fundamental. Mind the use of “Internet languages” – always make sure you’re writing in the right context.
Think of managing your brands’ Weibo account as if you were to deejay your brands’ very own TV or radio channel. You have to brand your programs, select, plan and edit your content to capture the right audience. Don’t forget to award loyal audiences with special privileges or innovative experiences.
2. Real-name registration
The Chinese authorities have requested all Weibo accounts to be registered with the users’ real names. Regulation may positively affect the quality of user base, by eliminating robot accounts. It will also give marketers more realistic measurement benchmarks.
On the other hand, the “spokesperson culture” is still considerably important for marketing in China. Spokesperson gives an important anchor for potential customers to associate themselves with brands. The same goes for Weibo marketing – a Weibo post as retweeted by a celebrity account will get more credibility and thus feedback.
Celebrities and grassroot influencers will therefore become critical resources to market on Weibo. Ask if you are ready to fund for and work with this group of new opinion leaders.
3. Integrate with e-commerce and m-commerce
As Weibo marketing enters its third year – it will become reasonable for brands to get monetized benefits. Technological advancement will soon support the integration from Weibo promotion to e-commerce and m-commerce. Think ahead about how to get your products ready for that too.
Weibo is still a rather open platform – and there is no secret formula in how to win eyeballs and fans’ hearts. Start embracing the new culture by focusing on innovative content, creating an appropriate social identity for your brand, and inspire your fans with openness and compassion as the first steps.
Social media has developed into an effective component of digital strategy, but measuring its performance is still a challenge. How will analytics affect social media in 2017?
I didn’t vote for him last November. There was no way this registered Democrat from the blue state of Massachusetts would check that box. But I have to give him props for his tweets.
On Thursday, Twitter reported its earnings for Q4 2016, and the results have raised questions about the company's long-term future.
When it comes to customer care, social media offers a chance for your brand to shine. But as with any public forum, it can be risky. Here are three quick tips to keep your customers happy.