Yahoo! Tests Pay Services Package
UPDATE: The portal bundles together a variety of its paid features, in a promotion aimed at turning more users into customers.
As perhaps its first step toward converting its millions of users into paying customers, Yahoo quietly launched a pilot subscription plan Thursday aimed at encouraging its users to pay for a set of buffed-up personalized features, as well as a chance to try Yahoo’s premium services, like gaming and auctions.
Called Yahoo Plus, the $9.95-per-month service gives users a choice of a variety of services, such as a customized toolbar that travels with users, allowing them to choose from 60 buttons to directly hit favorite destinations on the Web. Plus also comes with anti-virus software via Computer Associates’ eTrust EZ Antivirus, as well as spam control and ZoneAlarm hacker protection. Users also get 25 MB of email storage and 50 MB data storage, in addition to parental controls. According to a Yahoo spokesperson, pricing and features can vary.
“Because Yahoo’s first priority has always been to develop products and services that consumers value, we are dedicated to maintaining a thorough understanding of their needs based on real-time feedback and product testing,” the spokesperson said. “Yesterday we began in-market testing for a premium services bundle that offers a variety of services from Yahoo. Like many companies who utilize extensive marketing and research techniques, we will use this test in order to collect feedback and improve the bundle prior to any launch.”
In addition to the core features of the service, users can choose to dabble in two of Yahoo’s growing stable of paid services. Among the services on offer: games, auctions, bill-paying, encyclopedia, and financial reports. In addition, Yahoo will offer Plus members discounts and special offers on other premium services, including a one-month trial of its personals section and a 20 percent discount on classifieds and extra email storage.
The Yahoo spokeperson said “only a small percentage” of Yahoo users have been offered the program, declining to detail how users were targeted for the promotion.
The pilot comes as Yahoo seems to have righted its ship on chief executive Terry Semel’s watch, showing surprisingly strong growth in its core advertising business. In October, the company reported quarterly sales were up 50 percent from a year ago, thanks to stronger-than-expected advertising performance, particularly through its paid-search fees via Overture.
Despite the bright spot on the advertising front, Yahoo has continued its push to diversify its revenue streams away from an over-reliance on traditional online advertising, in favor of paid search, premium services, and B2B offerings.
Yahoo has used its technology infrastructure to roll out a number of paid services for companies, including Webcasting and a portal business. Yahoo also struck a high-profile dialup and DSL agreement with SBC Communications.
The moves appear to be paying dividends. In the third quarter, marketing services accounted for 59 percent of the company’s revenue, down from 76 percent a year earlier. Yahoo reported revenue from listings was up 104 percent to $83 million. The category includes revenue generated from Yahoo’s HotJobs unit and Internet access deal with SBC.
Yesterday, Yahoo also improved its premium services offerings, striking a deal with automotive retail promoter Reynolds and Reynolds to bring a bevy of car listings to Yahoo Autos.
To further sweeten the pot for users to give Plus a try, Yahoo is offering the first month free until Nov. 15.
