Jun 7, 2011 - Inspiration from Albert Einstein, Abraham Maslow, and others. Comments
Jan 3, 2011 - 3 ways to make marketing analytics practices more effective. Comments
Dec 21, 2010 - How well is your Web analytics system configured and how good is your data quality? A seven-point checklist. Comments
Dec 7, 2010 - Insight is powerful and potentially game-changing. But, so what? Comments
Nov 9, 2010 - Are businesses delivering a multichannel, integrated customer experience? A survey identifies the obstacles. Comments
Oct 26, 2010 - How is the recent European E-Privacy Directive affecting the industry and what will the impact be for American organizations? Comments
Oct 11, 2010 - Web analytics is about taking the data, adding the multichannel perspective, and then deploying the right people and processes to change the way the business does things. Comments
Sep 28, 2010 - The costs of good analytics or optimization technologies are not just in the technology but in the processes and people around the technology. Comments
Sep 14, 2010 - Are the metrics we're using to measure campaign effectiveness telling the whole story? Take "bounce rate" as an example. Comments
Aug 31, 2010 - Measuring the cost per click or cost per acquisition is not good enough any more. Here's another approach. Comments
Aug 3, 2010 - Why it's important to take an in-depth look at data. Comments
May 24, 2011 - Defining the expected value for your web channel strategies is the critical starting point to building a social media measurement strategy. Comments
May 10, 2011 - Fewer numbers can give greater insight if they are the right numbers. Comments
Apr 26, 2011 - What portion of an online company's marketing budget should be allocated to research and measurement? Comments
Apr 12, 2011 - Digital marketers adopt classic offline retention strategies. Comments
Mar 29, 2011 - You know why you have a website. But do you know why a particular page exists? Comments
Mar 15, 2011 - Process needs to set the analytical agenda within the organization, and then needs to exist to maintain the quality of the data that is being collected within the organization. Comments
Mar 1, 2011 - Organizations looking to digital channels to make customer service more cost effective need a holistic measurement framework. Comments
Feb 15, 2011 - Are you measuring just activity levels or real outcomes? A look at some differences between the two. Comments
Feb 1, 2011 - Consider this framework for measuring user experience. Comments
Jan 18, 2011 - Surveys are a great source of insight, but make sure that you make the most of them by getting good quality inputs. Comments
November 4-7, 2013
December 2-4, 2013
February 10-13, 2014
March 19, 2014
Mar 31-Apr 3, 2014
October 8, 2013
1:00pm ET / 10:00am PT
October 15, 2013
1:00pm ET / 10:00am PT
October 17, 2013
1:00pm ET / 10:00am PT