Oct 27, 2010 - What can you do in social media that you cannot do in other media? That's the new challenge. Comments
Mar 10, 2010 - What does "social CRM" really mean and what can it offer you? Here are some ways to use it to your advantage. Comments
Feb 17, 2010 - Respect your audience and get involved in the activities that they enjoy. These companies did. Comments
Jan 27, 2010 - If you own a retail store, restaurant, or any other business where people congregate, think about how you might apply the newest geo-location applications to your social media marketing program. Comments
Jan 6, 2010 - As the social Web continues to impact the business world, it's time to reconsider business design. Comments
Dec 23, 2009 - Lessons from MSN China, HÄagen-Dazs, Costco, and American Express. Comments
Dec 9, 2009 - What makes an application "social," and why you should care. Comments
Nov 25, 2009 - Three realistic tips to help optimize your social media program. Comments
Nov 11, 2009 - What Condé Nast could have learned from Meredith Publishing, iVillage, MTV's Guarida Azul, and Belo Interactive. Comments
Oct 28, 2009 - How three small to medium-sized businesses tapped social networks to connect with customers. Comments
Oct 14, 2009 - Three steps for building a business that can generate the conversations that generate sales. Comments
Oct 6, 2010 - Why you should expand your view of social media to include your customers, employees, and business partners. Comments
Sep 15, 2010 - Four personal examples of companies that listened to their customers and ones that didn't – and how that affected the relationship. Comments
Aug 25, 2010 - Twitter, Facebook, and Foursquare are free. TweetDeck is (still) free. So, social media is free, right? Wrong. Comments
Aug 4, 2010 - Some small companies that are proving they can hold their own in the social media marketing world. Comments
Jul 14, 2010 - Place the interests of your customers and stakeholders at the center of the conversation. Comments
Jun 23, 2010 - Social media can help consumers do more with less. Is your brand prepared? Comments
Jun 2, 2010 - Social media, used by your employees outside of the office, potentially affects your business. Here are factors to consider when adopting a social computing policy. Comments
May 12, 2010 - B2B companies are using social technologies in innovative and business-building ways. Consider these examples. Comments
Apr 21, 2010 - What is blooming in social Web analytics? A look at the SAS Global Forum brings some insight. Comments
Mar 31, 2010 - Your job as a marketer extends across the entire organization. Consider these examples. Comments
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