Apr 6, 2010 - One brand is making its customer-generated reviews easier to sort and search - and more relevant and easier to share with friends. Consider these results. Comments
Mar 29, 2010 - Customer reviews, community Q&A, and stories shared online are changing the way consumers shop - and search. Comments
Mar 23, 2010 - To get buy-in for your social program, don't overlook any of these three constituencies and their perspectives. Comments
Mar 9, 2010 - How to promote user-generated content to turn commentators and readers into customers. Comments
Feb 23, 2010 - Here are some practical steps to create a successful participation chain, which will help you build long-term engagement with your customers. Comments
IBM Social Analytics: The Science Behind Social Media Marketing
80% of internet users say they prefer to connect with brands via Facebook. 65% of social media users say they use it to learn more about brands, products and services. Learn about how to find more about customers' attitudes, preferences and buying habits from what they say on social media channels.
The Multiplier Effect of Integrating Search & Social Advertising
Latest research reveals 68% higher revenue per conversion for marketers who integrate their search & social advertising. In addition to the research results, this whitepaper also outlines 5 strategies and 15 tactics you can use to better integrate your search and social campaigns.