May 23, 2013 - Developing a smart mobile app that consumers like is one thing; getting them to engage regularly with it is another. Comments
Jul 19, 2012 - What separates the superstars from the duds in community management? Comments
Jun 21, 2012 - Five things every brand should be doing now to remain relevant in the mobile era. Comments
May 25, 2012 - What's the magic formula for defining your consumers' experience with your brands? Comments
Apr 19, 2012 - Have you nurtured an active community of brand advocates? Here's what's next. Comments
Mar 29, 2012 - How to put the platform to work for your brand. Comments
Mar 1, 2012 - Can Premium Ads redefine advertising and keep Facebook on top? Comments
Feb 2, 2012 - Invest in unique content, aggregate and curate, and prepare and promote. Comments
Jan 5, 2012 - How one brand proved that transparency and data can be a catalyst for deeper and more relevant conversations and experiences. Comments
Dec 29, 2011 - Best practices brands can employ to keep it real when it comes to growing Twitter followers. Comments
Dec 1, 2011 - What every brand should be doing to keep the momentum of the holiday shopping season moving into 2012. Comments
Apr 25, 2013 -
Social data yields important audience insights.
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Mar 28, 2013 -
This spring be sure to conduct a data collection audit, address dirty or neglected data, focus on preferences and privacy management, break down data silos, and invest in interaction management.
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Feb 28, 2013 -
Three ways to prepare and flourish in a mobile world.
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Feb 14, 2013 -
Leveraging creativity and the real-time web to break through the clutter and involve the consumer to form a lasting connection is what we all are constantly striving toward.
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Jan 3, 2013 -
Three of the channels we will see the most change for relationship marketing in the coming year are social, mobile, and display.
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Dec 6, 2012 -
How do you build a relationship and community around SMS?
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Nov 16, 2012 -
A Community Influence Pyramid that will help you select the tool that's best for your particular situation.
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Oct 19, 2012 -
How these changes can help you acquire more customers, amplify your promotional efforts, and increase conversion.
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Sep 14, 2012 -
How the ability to use a brand's existing permission data (email/phone) to retarget users across Facebook's network will impact marketers, and what you should do to leverage relationship retargeting.
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Aug 16, 2012 -
How you can make big data actionable and scalable via targeted email communications and social posts.
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May 29-30, 2013
June 12-14, 2013
September 10-14, 2013
September 16-18, 2013
November 4-7, 2013
June 5, 2013
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June 20, 2013
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