Oct 30, 2012 - Taking a holistic view of your customers can help you distinguish and message to both your best customers and those who need a little extra attention. Comments
Feb 7, 2012 - If you're known for creating value with your messages, your consumers will look for them. Comments
Jan 10, 2012 - First impressions mean everything, so make sure you provide your new customers with a proper introduction to your brand. Comments
Dec 28, 2011 - How some brands are using a variety of approaches to improve engagement and gain critical insights that can be leveraged in future communications. Comments
Dec 13, 2011 - The three basic ways to get information about your customers: looking, asking, and buying. Comments
Nov 29, 2011 - Five things that consumers expect from transactional messages. Comments
Nov 15, 2011 - Five questions to ask yourself about your 2011 holiday email programs. Comments
Nov 1, 2011 - Adapt your marketing strategies for this new reality and take advantage of the opportunities it presents. Comments
Oct 18, 2011 - If you start with doing what you love, the rest will flow from there. Comments
Sep 20, 2011 - Since many daily deal sites are basically online retailers, they need to adopt the same level of personalization and lifecycle marketing that successful online retailers are known for. Comments
Sep 6, 2011 - Innovation and timeliness are key - just ask Groupon and HauteLook. Comments
Aug 21, 2012 - For the right offer, I'll tell you everything! Comments
Jul 24, 2012 - Does your audience understand and value text messaging as a communication vehicle? And are you taking advantage of that? Comments
Jul 10, 2012 - Overcome unsubscribes, spam complaints, and undeliverable email addresses with these tactics. Comments
Jun 26, 2012 - When quality of service is the only substantial difference between most brands, maintaining consumer trust is paramount. Comments
Jun 12, 2012 - How can you reach people via email on their smartphones and make sure your emails are read or saved for later? Comments
May 29, 2012 - Which is better: delivering the right message or delivering at the right time? Comments
May 18, 2012 - Are you prepared for the mobile movement? Comments
Apr 3, 2012 - Successful email marketing programs need constant care and attention, and that includes taking a fresh look at your programs to reinvigorate your programs and team. Comments
Mar 6, 2012 - A prediction for the No. 1 seeds of email marketing. Comments
Feb 21, 2012 - Done correctly, a sophisticated post-purchase program can turn existing customers into brand ambassadors and drive significant incremental revenue. Comments
May 29-30, 2013
June 12-14, 2013
September 10-14, 2013
September 16-18, 2013
November 4-7, 2013
June 5, 2013
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June 20, 2013
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