Analyzing Customer Data

Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how?

Are You a Web Technologist or a Web Analyst?

May 30, 2012 - If you are an analyst don't forget the three P's: power user, privacy, and predictive. Comments

3 Ways to Know When You Are Data Obese

May 23, 2012 - Too many media planners are just blindly applying data layers on top of each other without actually analyzing the ROI of the different layers. Comments

Dashboards, Infographics, and Visualizations - Best Practices

May 2, 2012 - When using tools to visualize CRM, sales, website, and other data, are you more like Leonardo da Vinci or Leonardo the Turtle? Comments

The Marriage Between Customer Data, Media Planning, and Media Buying

Apr 25, 2012 - Ask questions, conduct research, and critically analyze the answers you're given. Comments

Facebook's IPO: Asking the Right Questions

Apr 17, 2012 - On Wall Street, each Facebook customer is worth $6.25. On Madison Avenue, that number is very different. Comments

4 Learnings From Monday Blues and Customer Satisfaction

Apr 4, 2012 - Sometimes it's fun to dig into data to find trends that wow people. Comments

Is Behavioral Targeting the Best for Customers?

Mar 28, 2012 - You owe it to your client to know how behavioral targeting will affect cost structure, goal metrics, interaction with potential customers, and the health of the brand. Comments

What Is 'Big Data'?

Mar 21, 2012 - Is it the latest in a series of technology fads or does it hold great potential for analytics? Comments

Google, Adobe Update Analytics Offerings

Mar 20, 2012 - Google enhances social reporting tools; Adobe emphasizes cross-visit reporting capabilities. Comments

French Data Protection Regulator Queries Google

Google logo (Robert Scoble Flickr) Mar 20, 2012 - Data privacy authorities submit 69 questions to search giant. Comments

Grow Your Revenue Faster: How to Efficiently Engage More Buyers

Mar 14, 2012 - Five steps to maximizing revenue growth today. Comments

WPP Rolls ZAAZ Into Possible Worldwide

Mar 7, 2012 - ZAAZ founder Shane Atchison named Possible's CEO. Comments

Google Rolls Out Privacy Changes Despite Protests

Google logo Mar 1, 2012 - Firm attempts to reassure users that privacy controls remain unchanged. Comments

Facebook Page Insights Goes Real-Time

Feb 29, 2012 - Company addresses concerns about long lag times for engagement data. Comments

Build Engaging Dynamic Ads Using Available Customer Data

Feb 29, 2012 - A look at one tool designed to make online advertising simpler and easier. Comments

Ad Industry Joins FTC, White House in Do Not Track for Browsers

Feb 23, 2012 - The FTC would enforce compliance of Digital Advertising Alliance members with a browser-based do not track system. Comments

Microsoft Accuses Google of More Browser Privacy Foul Play

Microsoft Internet Explorer 9 logo Feb 21, 2012 - Google hits back, claiming Microsoft's browser privacy system is flawed Comments

Database Marketing, Social Media Converge for Retail Brands

Feb 14, 2012 - Marketers in China have questioned if social media will replace email marketing. Comments

How to Get More Value From Your On-Site Search Data

Feb 8, 2012 - Plus, tips to enhance on-site search experiences for visitors. Comments

Netezza Aims to Help Retailers Crunch Big Data

Jan 30, 2012 - IBM is offering a new analytics appliance it says can crunch petabytes of data in seconds. Comments

Google Privacy Change May Not Mean Much for Marketers, Yet

Jan 25, 2012 - Sixty privacy policies associated with various Google products will be boiled down to one. Comments

ClickZ Academy e-Learning

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ClickZ Academy's e-Learning course on Web Analytics helps you decipher the data you collect and meet business objectives. From KPI Analysis to Measuring Social Media, the 4 modules of this online certifcation are designed to be taken at your own pace. ClickZ Academy gives you access to the best and brightest marketing minds – without having to leave your computer or tablet screen.

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