Analyzing Customer Data

Driving Web traffic, increasing sales, personalizing content, or cultivating relationships with customers doesn't happen in a vacuum. To achieve business goals, you need to make informed business decisions. Knowing your customers is a prerequisite, and the best way to get to know your customers is to analyze customer data. But when, where, how?

Facebook Page Insights Goes Real-Time

Feb 29, 2012 - Company addresses concerns about long lag times for engagement data. Comments

Build Engaging Dynamic Ads Using Available Customer Data

Feb 29, 2012 - A look at one tool designed to make online advertising simpler and easier. Comments

Ad Industry Joins FTC, White House in Do Not Track for Browsers

Feb 23, 2012 - The FTC would enforce compliance of Digital Advertising Alliance members with a browser-based do not track system. Comments

Microsoft Accuses Google of More Browser Privacy Foul Play

Microsoft Internet Explorer 9 logo Feb 21, 2012 - Google hits back, claiming Microsoft's browser privacy system is flawed Comments

Database Marketing, Social Media Converge for Retail Brands

Feb 14, 2012 - Marketers in China have questioned if social media will replace email marketing. Comments

How to Get More Value From Your On-Site Search Data

Feb 8, 2012 - Plus, tips to enhance on-site search experiences for visitors. Comments

Netezza Aims to Help Retailers Crunch Big Data

Jan 30, 2012 - IBM is offering a new analytics appliance it says can crunch petabytes of data in seconds. Comments

Google Privacy Change May Not Mean Much for Marketers, Yet

Jan 25, 2012 - Sixty privacy policies associated with various Google products will be boiled down to one. Comments

What's the ROI on Free Tools?

Nov 22, 2011 - How much is the data from free tools really worth? Comments

BlueCava Tagged With $9.5M

fingerprinting Oct 25, 2011 - Digital fingerprinting startup will use cash to invest in products and expand sales and marketing. Comments

Barnes & Noble Struggles to Leverage Borders Digital Assets

Oct 21, 2011 - Attorneys general force B&N to push back data opt-out deadline. Comments

Do You Know What Good Looks Like?

Oct 11, 2011 - Objectives are often like marshmallows: they look good on the outside, but are soft and squidgy on the inside. Comments

Creating an Effective Dashboard

Sep 27, 2011 - Five-step process to creating effective dashboards that deliver the right data to the right people at the right time. Part two in a two-part series. Comments

Building Your Customer Experience Dashboard

Sep 13, 2011 - The five main classes of data and tools that sit in the customer experience ecosystem. Comments

Integrated Data and Insight – It's Not as Easy as It Looks

Aug 16, 2011 - Organizations must overcome these three obstacles to collecting, managing, and analyzing online and offline research and analytics. Comments

New Tracking Methods Evade User Control

Aug 2, 2011 - Technologies help publishers and marketers persistently track online behaviors. Comments

5 Things to Look for in an Analyst

Aug 2, 2011 - When hiring an analyst, review candidates for these qualifications. Comments

Acxiom Names Scott Howe CEO

scott-howe-2011 Jul 28, 2011 - Former Microsoft/aQuantive exec heads to company with troubled international operations. Comments

5 Traits of the Analytically Empowered Organization

Jul 19, 2011 - Does your organization possess any of these characteristics? Comments

Why Mark Twain Was an Analytics Guru

Jul 5, 2011 - Take a crash course on the world of analytics through the words of Mark Twain. Comments

Why Left-Brained Analysts Need Right-Brained Creatives

Jun 21, 2011 - Consider this whole-brain approach to testing and experimentation. Comments

ClickZ Academy e-Learning

Become a Web Analytics Expert!
ClickZ Academy's e-Learning course on Web Analytics helps you decipher the data you collect and meet business objectives. From KPI Analysis to Measuring Social Media, the 4 modules of this online certifcation are designed to be taken at your own pace. ClickZ Academy gives you access to the best and brightest marketing minds – without having to leave your computer or tablet screen.

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