Efforts in interactive design, development, and strategy are diluted tremendously — even fatally — by a lack of understanding about Web traffic, conversion, user experience, and retention. This column by conversion pioneer Bryan Eisenberg and e-commerce expert Jack Aaronson will show you precisely what you need to do to increase conversion and retention rates and how to milk the most out of every marketing dollar.
Sep 20, 2013 - The 'curse of knowledge' hinders the ability to communicate. Bryan Eisenberg teaches content marketers how to remedy the curse and take advantage of not being inside the bottle. Comments
Sep 13, 2013 -
Maintaining a multi-platform mobile app can quickly become a nightmare, and building/maintaining this app is certainly not "rapid" by any stretch of the imagination.
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Sep 6, 2013 -
We must allow for multiple personas to reach many of the same pages or marketing entities, but must separately address their needs.
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Aug 23, 2013 -
The humble complexogram helps you identify those aspects of your sales topology that potentially bog down your customers, so you can smooth the path and offer them clear sailing.
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Aug 20, 2013 -
I decided to write this as a simple reminder to all marketers of a point we forget too often and how it continues to turn our industry into a playing field of guesswork that wastes both time and money.
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Aug 16, 2013 -
Both good design and an eye toward usability are necessary for a design to work.
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Aug 11, 2013 -
Digital metrics can be measured by three categories - reach, conversion, and cost.
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Aug 9, 2013 -
These are the four factors that will determine the intricacy of your digital ecosystem's persuasive process and that define a complex sale.
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Aug 2, 2013 -
If you've spent a ton of money to make multi-channel user experiences possible, why not spend the time to tighten up the procedures that will ensure these tools have accurate information?
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Jul 26, 2013 -
Are there particular elements that decide certain behaviors on a website?
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Jul 19, 2013 -
If you are a mom-and-pop shop, are you shooting yourself in the foot because you haven't done a redesign since the HTML5 revolution?
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Jul 12, 2013 -
In the near future, companies that will get great rankings won't think of their websites and digital content as the center of the universe; they will think of the customer as the center of the universe.
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Jul 5, 2013 -
Today personalization is reaching beyond its simple roots and finding more useful purposes…and connected devices are getting in on the action.
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Jun 28, 2013 -
Many social media efforts are like trying to get healthy with the shake weight: lots of motion, very few results.
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Jun 21, 2013 -
In your design ad development phases, do you make room for the ability to make drastic changes late in the game?
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Jun 14, 2013 -
You need to look beyond the ways data used to be collected to how technology can help you use your data far more effectively, because you have important goals.
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Jun 7, 2013 -
How can mom-and-pop shops compete against large companies that will always rank higher in Google search?
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May 31, 2013 -
From social media tools, event organizers can work with a level of business intelligence that hasn't been possible before.
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May 24, 2013 -
Why businesses should really jump on the Vine bandwagon.
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May 17, 2013 -
Making conscious choices improves your ability to build and communicate value. When these choices are made unconsciously you confuse both employees and customers.
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May 10, 2013 -
What would the possibilities be if you could show two entirely different ads based on vantage point?
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November 4-7, 2013
December 2-4, 2013
February 10-13, 2014
March 19, 2014
Mar 31-Apr 3, 2014
October 8, 2013
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October 15, 2013
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October 17, 2013
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