Efforts in interactive design, development, and strategy are diluted tremendously — even fatally — by a lack of understanding about Web traffic, conversion, user experience, and retention. This column by conversion pioneer Bryan Eisenberg and e-commerce expert Jack Aaronson will show you precisely what you need to do to increase conversion and retention rates and how to milk the most out of every marketing dollar.
May 25, 2012 - User experience has improved so much in some sectors of our lives that when we see an archaic one, we are bewildered at how it could happen. Comments
May 18, 2012 - How an underdog became the market leader in the online marketing space. Comments
May 11, 2012 - Is a shift coming from "all-in-one" packages to "best of breed" single-functionality solutions? Comments
May 4, 2012 - Optimizing how you generate traffic and convert potential buyers. Comments
Apr 27, 2012 - Use knowledge you already have about what people are doing on your site to create real-time notices that add urgency to users' shopping process. Comments
Apr 13, 2012 - By combining the e-commerce experience with the brand experience are you just distracting your consumers? Comments
Apr 6, 2012 - Get your customers to understand the relative value of both price and value and you'll convert more visitors. Comments
Mar 30, 2012 - Asking what current customers you want to let go is just as crucial to your bottom line as what customers you want to attract. Comments
Mar 23, 2012 - Remember that free has a price - it's not a substitute for creating value in your product or service. Comments
Mar 19, 2012 - New cross-platform campaign ratings system was developed with WPP. Comments
Mar 16, 2012 - How a toddler taught me to handle customers contacting my clients' customer service center. Comments
Mar 15, 2012 -
The latest example of a Facebook Insights change could be problem for big brands and agencies.
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Mar 15, 2012 - Marketers brace for the impact of Timeline on the Facebook Insights metrics. Comments
Mar 9, 2012 - The five things you should be testing on your product videos. Comments
Feb 27, 2012 -
Facebook has been as much as a week off in brand page reporting.
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Feb 24, 2012 - The seven must-test elements to try across your product page sections in order to convert visitors into sales this year. Comments
Feb 17, 2012 - Four reasons why marketers should try using Apple's iBooks Author app. Comments
Feb 10, 2012 - Does your online form look like something from the Department of Motor Vehicles? Comments
Feb 9, 2012 - Latest offering from Google could prove privacy perception is reality. Comments
Jan 27, 2012 - Legislators asked Google to respond to detailed questions about changes to its privacy policies. Comments
Jan 27, 2012 - A look at how some companies are using their consumers' locations to their advantage. Comments
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