How are savvy digital marketers tapping email to boost customer loyalty, drive business to on- and offline channels, leverage social networks, and more? This column is penned by leading industry expert Simms Jenkins and will cover the latest trends, observations, and best practices for the original Web app across an array of sectors. Look for unique insight, opinions, metrics, and view points that tell you what works- and what doesn't in the ever changing email marketing world.
Part one in a two-part interview with Jay Baer.
What are the technology trends and changing consumer behaviors to watch for? Part two in a two-part interview.
A look at what mobile means for email marketers, smartphone trends, and ways to ensure your email stays relevant in the mobile generation. Part one in a two-part series.
How do your consumers perceive your email frequency, value, and relevance? Part two in a two-part interview.
What that means for digital marketers. Part one in a two-part interview.
Marketers will need to rethink how they communicate with subscribers. Start here.
You must pitch your email marketing program properly to win support from senior management.
Don't succumb to these traps.
Win back the non-responders by analyzing the true data, segmenting and customizing, automating a reengagement series, and just asking them.
A look at the big seven areas where email will come out as the digital marketing heavyweight to beat in 2012.
Did this year's barrage of Cyber Monday emails bring an emotional element to inbox fatigue not seen as frequently in past holiday seasons?
How to avoid post-holiday carnage.
Is Barnes & Noble's acquisition of Borders' customer data a gold mine or Pandora's box?
The buzz from ExactTarget's Connections conference defines the pulse of email marketing.