The retail experience is evolving for marketers and consumers, online and offline. And savvy retailers are integrating their marketing approaches, tapping geo-location services, social shopping, and in-store events to build awareness and get browsers to become customers. ClickZ news journalists and marketing experts discuss how retailers are tapping their knowledge of consumer behaviors and preferences to deliver the right message at the right time during the shopping cycle.
May 1, 2013 - How Restoration Hardware is killing trees...and its customer service at the same time. Comments
Dec 17, 2012 -
A primer for determining if a customer incentive is truly adding value to your business.
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Dec 13, 2012 -
According to comScore, the first 37 days of the holiday shopping season have garnered $27 billion in e-commerce revenue.
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Dec 6, 2012 -
A look into why some industries and companies have moved aggressively into digital, but others still have not.
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Nov 29, 2012 -
According to a new study by comScore, Cyber Monday garnered over $1.4 billion in online spending for 2012.
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Nov 28, 2012 -
Online shopping for Cyber Monday jumped 30 percent this year, according to a new study from IBM.
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Nov 26, 2012 -
As the holiday shopping season unfolds, let's take a look at some mistakes big brands have made recently. And how we can learn from them.
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Nov 20, 2012 -
Trends that have retailers seeing green. Part five in a six-part holiday series.
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Nov 15, 2012 -
Marketers who want to reach out to women need to pay closer attention to specific segments of that audience as well as regional differences, says a new study from Time Warner Cable Media.
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Nov 15, 2012 -
New study finds that over 90 percent of shoppers rated their Cyber Monday shopping experience as either "somewhat satisfying" or "very satisfying."
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Nov 7, 2012 -
Websites and other aspects of digital marketing have long been something of a tug-of-war between function and form. Consider these 10 tips to find the balance.
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November 4-7, 2013
December 2-4, 2013
February 10-13, 2014
March 19, 2014
Mar 31-Apr 3, 2014
October 8, 2013
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October 15, 2013
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October 17, 2013
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