Retail

The retail experience is evolving for marketers and consumers, online and offline. And savvy retailers are integrating their marketing approaches, tapping geo-location services, social shopping, and in-store events to build awareness and get browsers to become customers. ClickZ news journalists and marketing experts discuss how retailers are tapping their knowledge of consumer behaviors and preferences to deliver the right message at the right time during the shopping cycle.

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Ben & Jerry's Gets Sex Appeal with Matchmaking Facebook App

Sep 4, 2012 - More than 20,000 people signed up for a tongue-in-cheek app promoting Greek frozen yogurt within three weeks. Comments

Back to School Brings Open Consumer Mindsets to Marketers

back-to-school-4 Aug 29, 2012 - More consumers are looking to their smartphones and computers for deals, price comparisons, and new products. Comments

Video Drives Clothing Sales

blair-fowler Aug 14, 2012 - More than 30 percent of shoppers used YouTube to shop for apparel. Comments

5 Consumer Trends You Can't Afford to Ignore This Holiday Season

holidaysshoppingmobilereport Aug 13, 2012 - What does a retail marketer need to do to ring the registers this holiday season? Part one in a six-part holiday series. Comments

Facebook Store Revenue Among SMBs Increases 38%

facebook-commerce-icon Aug 9, 2012 - Q2 2012 looked a lot better than Q1 for SMBs using Facebook as a direct selling tool, as total average F-commerce revenue grew 38 percent. Comments

Ralph Lauren Embeds Brand in NY Times Olympics iPad App

ralphlauren-olympics8 Aug 2, 2012 - Exclusive sponsorship lets users shop for official U.S. Olympic Team clothing. Comments

E-Commerce Firm Accuses Facebook of Click Fraud

limited-pressing-facebook-page Jul 31, 2012 - E-commerce store hosting firm alleges 80% Facebook ad clicks from bots. Comments

McDonald's and Disney Get Friend Boost on Facebook

comscore-amp-image Jun 12, 2012 - ComScore/Facebook study measures amplification ratio of top brands. Comments

Facebook Offers Test Bodes Well for Upscale Retailer

bonobos May 25, 2012 - Bonobos' Memorial Day weekend campaign gets 12,000 "Claims" in the first day. Comments

Omnicom, Oracle, and SAP Make Key Acquisitions

May 24, 2012 - Ad agency, ad tech vendors ramp up their offerings. Comments

Big Brands Tap Facebook Data For Local Gift Cards

wrapp Apr 30, 2012 - Sephora, Gap, and H&M are U.S. launch partners for Wrapp, a new social commerce platform. Comments

How Amazon Sold 1 Million Deals in 17 Hours

amazon-local Mar 21, 2012 - Retail giant leans on email; little if any sales staff needed. Comments

Video: Glamour's Shoppable Wall in the Meatpacking District

glamour-wall Feb 16, 2012 - 2D products can be scanned and bought with mobile phones. Comments

JC Penney Promotes New Sales Strategy

jcpenney-2012email Jan 31, 2012 - Retailer's multi-channel ad campaign attempts to wean consumers from roller coaster of weekly sales promotions and coupons. Comments

Walmart Taps Neil Ashe to Lead E-Commerce Globally

neil-ashe Jan 17, 2012 - Former prez of CBS Interactive will help retailer build its online business. Comments

Google Says Mix of Traditional, Digital Ads Drive Toy Shopping

Jan 4, 2012 - It's not exactly news that parents buy kids what they ask for, but a survey finds only two thirds of gift givers were influenced by children. Comments

Amazon Rates High for Satisfaction; Netflix Records Biggest Decline

Dec 28, 2011 - The Gap, ToysRUs, and Overstock.com get low scores from customers in Foresee Results online holiday report. Comments

LivingSocial Courts Big Brands For Black Friday, Cyber Monday

Nov 21, 2011 - Verizon, Office Max, and FTD partner for holiday deals campaign. Comments

Bratz Uses Augmented Reality for Holiday Doll Push

bratz-arg-qr-codes Nov 16, 2011 - Bratz hopes the codes and an AR game associated with them can make holiday sales sparkle. Comments

Retailers Build Out Lifestyle Content

gilt-taste Nov 7, 2011 - One longtime men's magazine strikes back, joining forces with JC Penney. Comments

Men Shop More Socially, Study Says

Oct 28, 2011 - Guys use social, shopping, and deals sites more than women to research products. Comments

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