Feb 7, 2013 - T-Mobile, Target and Best Buy get it, but Netflix, Samsung Mobile and AT&T are botching it. These US brands were among the most and least responsive to inquiries from their Facebook fans in the last quarter of 2012, according to analytics firm Socialbakers. Comments
May 6, 2011 - Companies don't need to worry about keeping up with their competitors; they need to worry about keeping up with their customers. Comments
Apr 4, 2011 -
Breach potentially affects millions of email addresses, the BBC reports.
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Mar 1, 2011 - Customer reviews on the product page are a key component for improving your organic search results; here are some companies that are doing it well, and some that are not. Comments
Feb 7, 2011 -
Interactive marketers review whether any $3 million TV spots successfully tapped social and interactive channels.
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Jan 25, 2011 - Communications should not be promotional or transactional; communications should simply be "right-time" and based on subscriber behavior. Comments
Nov 30, 2010 -
BestBuy, Walmart, and Home Depot were among those promoting deals through Twitter, while others like JC Penney and Macy's barely made a peep.
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Nov 16, 2010 - Prioritizing your customer experience efforts like profit and loss will help uncover the ideal programs for your company - those that increase in value and decrease in cost over time. Comments
Sep 9, 2010 -
Ray-Ban, Best Buy, and "Double Rainbow" songsters top the list of great youth-targeted campaigns, according to teen marketing sensations.
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Aug 2, 2010 -
Some users have complained the experience doesn't work.
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Feb 4, 2013 -
Budweiser's 2013 Super Bowl ad featuring their famous Clydesdales - and introducing their newest foal, who was just seven days old during the shoot - was the big winner this year and maybe for all time. Here's a look at the most viewed ads on YouTube...
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Feb 1, 2013 -
Here's ClickZ's take on the early Super Bowl advertising highlights this year - and what to look out for on Sunday.
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Dec 11, 2012 -
If you want your customers' money, you've got to make it easy for them to give it to you.
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Nov 30, 2012 -
In 2.6 million social media conversations -give or take a few -consumers are in full holiday hunter-gatherer mode, according to an analysis by Digitas and Brandwatch.
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Nov 26, 2012 -
The greatest ever Black Friday online retail sales of $1.042 billion followed a healthy Thanksgiving Day, with $633 million in sales. comScore, IBM, Performics and Experian share the latest holiday season 2012 stats, insights, and predictions.
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Jan 11, 2012 - Are you preparing your social customer care team for their future role as brand advocates? Comments
Dec 22, 2011 -
UPDATE: Iconic American brands Betty Crocker and Converse make it to the final round. Vote now!
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Dec 8, 2011 - Coke, Dell, Best Buy, Amex, and other big names are the lucky launch partners. Comments
Dec 1, 2011 -
Which brands will have the best social media campaigns this holiday season? Vote each week for your picks!
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Sep 28, 2011 - As you consider mobile social, look at these three types of activities to tap a powerful combination for marketing. Comments
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