Q&A: The Entertainer on growing email and multichannel revenues
Ecommerce

Q&A: The Entertainer on growing email and multichannel revenues

8y Graham Charlton

Q&A: The Entertainer on growing email and mult...

Toy retailer The Entertainer recently reported some impressive figures, including 120% growth in mobile sales and a tripling of its email revenue.  Ro...

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The ultimate guide to click and collect: 16 tips for a great customer experience
Ecommerce

The ultimate guide to click and collect: 16 tips for a great customer exper...

8y Graham Charlton

The ultimate guide to click and collect: 16 tips f...

Buy online, collect in store services are already so popular in the UK that most large retailers offer it, while it’s set to grow in the US. But...

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Why more retailers should be offering buy online, collect in store in 2016
Ecommerce

Why more retailers should be offering buy online, collect in store in 2016

8y Graham Charlton

Why more retailers should be offering buy online, ...

According to Internet Retailer, Kate Spade is planning to introduce a buy online, collect in store (BOPS) service this year. It’s been popular i...

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The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew
Asia

The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew

8y Sophie Loras

The face of omnichannel in APAC: Spotlight on Deca...

Established retail sports giant Decathlon has given its Singaporean team free reign to implement an omnichannel strategy, and Clarence Chew is the man...

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How did click and collect perform over Christmas?
Media

How did click and collect perform over Christmas?

8y Graham Charlton

How did click and collect perform over Christmas?

The use of click and collect continued to grow over Christmas, with 41 percent of online shoppers using it in 2015. This was up from 39 percent in 201...

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How to identify your mobile audience and their needs
Media

How to identify your mobile audience and their needs

8y Andy Favell

How to identify your mobile audience and their nee...

Before prototyping or redesigning mobile apps or sites, collate and analyze data from your website, social media, and surveys to determine who your cu...

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2016 E-commerce predictions for Southeast Asia
Asia

2016 E-commerce predictions for Southeast Asia

8y Sophie Loras

2016 E-commerce predictions for Southeast Asia

E-commerce in Southeast Asia is set to overtake the U.S. in the next five years, according to a panel of experts at ClickZ Live Bangkok. Read More...

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Technology and innovation open new opportunities for O2O retail, starting in Asia
Asia

Technology and innovation open new opportunities for O2O retail, starting i...

8y Ohad Hecht

Technology and innovation open new opportunities f...

New technology, like Google's Physical Web, combined with other e-commerce innovations from Asia, signify the evolution of O2O as a dominant force wit...

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