Marketing News & Expert Advice
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FedEx
2011: Best and Worst in Holiday Marketing on YouTube
Dec 27, 2011 - Ads for Apple Siri and U.K. retailer John Lewis charm video viewers while FedEx gets trashed for a delivery gone bad. Comments
A 14-Step Blueprint for Customer Conversations
Jan 10, 2011 - Tips for building a process and system for efficiently creating repeatable customer conversations. Comments
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